We received the above complaint and we require additional information from the complainant, [redacted][redacted]. IAA requires the VIN number of the vehicle in order to look into Ms[redacted]'s claim against us
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Thank you
Jacki C[redacted]
Arbitrator - Buyer Services
This company does not stand behind their products. I had a brand new tire to separate from a rim. This tire had only been driven from the dealership to home. They said that I must have hit something. I was told that if I had a professional examine the tire and rim and a different cause was determined, then it might be considered for coverage. I took it to a professional tire service center where it was determined that I was not at fault. They continued to deny the claim.
We received the above complaint and we require additional information from the complainant, [redacted][redacted]. IAA requires the VIN number of the vehicle in order to look into Ms[redacted]'s claim against us
"MARGIN: 0in 0in 0pt">
Thank you
Jacki C[redacted]
Arbitrator - Buyer Services
This company does not stand behind their products. I had a brand new tire to separate from a rim. This tire had only been driven from the dealership to home. They said that I must have hit something. I was told that if I had a professional examine the tire and rim and a different cause was determined, then it might be considered for coverage. I took it to a professional tire service center where it was determined that I was not at fault. They continued to deny the claim.