I Am Natural Beauty LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I have received the full refund via PayPalHowever, the customer service I received was unsatisfactory & borderline harassmentThe working stations in the salon were unsanitary and one stylist was working on a clients hair without socks or shoes

The customer's complaint has been addressed. She gave her Paypal information on 9/5/17 and I sent the money to her via Paypal the next day, 9/6/17. However I missed the number included which resulted in the money just sitting on the Paypal account waiting to be processed. I called the client on...

9/9/17 to make sure the situation was rectified. She mentioned that she had not received the payment yet. I explained this was my first time using Paypal and I checked to see if the money was actually sent. I called her back apologizing for the money not going through and I sent her photos of the money waiting to be processed along with the incorrect email address. With her on the phone, I sent the money again via Paypal and she confirmed that she did receive the $65 in full, which she requested. I also sent her photos of the mistake that was made. I was very apologetic as well as grateful that no one linked that email address to a Paypal account. Otherwise I would have had to pay twice. So as of now, the situation has been resolved and all is well.