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I D Landscape & Design

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I D Landscape & Design Reviews (3)

To whom it may concern,
Winter lawn seed was applied along with tons of top soil to level offAfter a week of returning he expected grassIsent him the information from Lesco (seed company) that stated it could take up to monthsWe again times applied
seed with mulch and more top soilPictures to follow, as his back grass came in nice,but not his frontHomeowner is trying to take credit for all that is good and blame us for all the bad seed.The front pictures show an enormous amount of rabbit scat and also the front is infested with nut weedWe applied proper application to slow down the nut weed but it will never totally disappear,and the customer was informed of thatHe too applied something but I don't know whatWe hauled out dump trailers worth of clean up (see receipts)Most of that was to be another phasePicture of trees will be sentThere was a leak in one of the PVC elbows that went to a valve,we fixed it.Several times we were called out to adjust sprinkler heads and an emitterThat is a maintenance issue that does not make us responsible per *** ** ***.Once we set clock,heads,etc,then all others becomes a maintenance issue and we are not responsible.He complained about water hitting the wallWe would adjust and it would be fine,then with wind and heads adjusting themselves we moved approxheads away from the wallThat required more trenching, material and labor due to
lack of their maintenanceWe installed a new ***,conduit for electrical,repair to main waterline and
additional labor for all work that was doneAn estimate is just thatWhen you do work on an old existing property,you run into many problems not foreseen
I have sent him emails to inform him that f am asking 1) he stop these phone calls,11one after another while I'm working in the field,calls late at night, threatening calls to report me as of todayHang ups after recording comes on.2) l called *** Monday for them to try and interveneThey said they can come out with homeowner's permissionIinformed *** *** of that information
Home owner also failed to inform you that he owes me $2,for the additional workAll estimates and invoices attached on second file
Please feel free to contact me for more information
*** ***
I Landscape and Design
###-###-####
###-###-#### FAX
***@***.com

To whom it may concern,

 

Winter lawn seed was applied along with 8 tons of top soil to level off. After a week of returning he expected grass. Isent him the information from Lesco (seed company) that stated it could take up to 3 months. We again 2 times applied...

seed with mulch and more top soil. Pictures to follow, as his back grass came in nice,but not his front. Homeowner is trying to take credit for all that is good and blame us for all the bad seed.The front pictures show an enormous amount of rabbit scat and also the front is infested with nut weed. We applied proper application to slow down the nut weed but it will never totally disappear,and the customer was informed of that. He too applied something but I don't know what. We hauled out 2 dump trailers worth of clean up (see receipts). Most of that was to be another phase. Picture of trees will be sent. There was a leak in one of the PVC elbows  that went to a valve,we fixed it.Several times we were called out to adjust sprinkler heads and an emitter. That is a maintenance issue that does not make us responsible per [redacted].Once we set clock,heads,etc,then all others becomes a maintenance issue and we are not responsible.He complained about water hitting the wall. We would adjust and it would be fine,then with wind and heads adjusting themselves we moved approx. 15 heads away from the wall. That required more trenching, material and labor due to

lack of their maintenance. We installed  a new [redacted],conduit for electrical,repair to main waterline and

additional labor for all work that was done. An estimate is just that. When you do work on an old existing property,you run into many problems not foreseen.

 

I have sent him emails to inform him that f am asking 1) he stop these phone calls,11one after another while I'm working in the field,calls late at night, threatening calls to report me as of today. Hang ups after recording comes on.2) l called [redacted] Monday for them to try and intervene. They said they can come out with homeowner's permission. Iinformed [redacted] of that information.

 

Home owner also failed to inform you that he owes me $2,600 for the additional work. All estimates and invoices attached on second file.

 

Please feel free to contact me for more information

I 0 Landscape and Design

###-###-####

###-###-#### FAX

[redacted].com

My wife and I hired ID Landscape and Design to perform a clean up of our new home and plant winter grass. The property had an existing system but we were told we needed a new irrigation system to guarantee the success of the lawn and new and existing plants. We agreed to a contract in October of 2013, and work was to be completed by end of month. The morning of 11/1/2013 we were leaving town for a week and made a good faith payment in full as they were to be complete later that day. Once paid, they did not finish the work. We still do not have a winter lawn, new irrigation system does not work properly and clean up was not completed. Only through persistence have we been able to have them start to address and correct issues. Many out standing issues remain. They do not return phone calls and customer service is non-existent. Many promises, but even more excuses.

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Description: Landscape Contractors

Address: 28423 North 146th Place, Scottsdale, Arizona, United States, 85262

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