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I Love Duluth

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I Love Duluth Reviews (1)

Initial Business Response /* (1000, 10, 2015/12/03) */
Contact Name and Title: I love duluth
Contact Phone: ***
Contact Email: [email protected]
The costumer called our store and have been tolled that she can send the sweatshirt to us and we would be happy to remove the alarm , she
is still more then welcome to do so or send us her full address and we would be happy to send Her a new one
Initial Consumer Rebuttal /* (3000, 12, 2015/12/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I already cut out the alarmDid you read my complaint ? I don't trust you to return anything back to me as you are so rude and never retuned my numerous phone calls or even offered an apology for leaving the alarm on and causing me so much hassle
Final Business Response /* (4000, 14, 2015/12/17) */
I have read your complaintWhen the sweatshirt was purchased it was perfectly fine, the alarm was mistakenly forgottenWe have offered to pay for mail costs and make sure the alarm would be taken off , the decision to cut it off and by so damaging the sweatshirt was yours as you mentioned in your previous complaintsI love Duluth offered the customer in the last response that we will send her a new sweatshirt even though the customer her self fanged it after purchaseBecause we do not have the power to change the past we look forward and recommend the customer to do so and choose what she would like so we can put this unsolved matter behind usThank you and that's our final response to this matter

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Address: 329 Canal Park Dr, Duluth, Minnesota, United States, 55802-2330

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