Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The parts are new parts from another Hino dealer because Kentuckiana Mack constantly overcharges for partsIn this case by buying from [redacted] we saved over $ and they wanted to charge $to remove and install bolts I have always had nothing but issues with Kentuckiana Mack for years that is the reason we have not bought another Hino nor will we ever buy another Hino I guess I will be taking the truck to Lexington or Indy to have a computer flashed that takes minutes to do and I am not sure why this has taken weeks to be put on a list and they have never instructed me to take my truck elsewhere or even return a single phone call Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The parts are new parts from another Hino dealer because Kentuckiana Mack constantly overcharges for partsIn this case by buying from [redacted] we saved over $ and they wanted to charge $to remove and install bolts I have always had nothing but issues with Kentuckiana Mack for years that is the reason we have not bought another Hino nor will we ever buy another Hino I guess I will be taking the truck to Lexington or Indy to have a computer flashed that takes minutes to do and I am not sure why this has taken weeks to be put on a list and they have never instructed me to take my truck elsewhere or even return a single phone call Regards, [redacted]