i-tena.com

Review: I ordered on 16th Aug 2012. I have emailed i-tena.com twice to expedite delivery of their mobile phone booster. I have had no response to either.I am going to cancel, if I can, my payment to them.Desired Settlement: I will contact my Mastercard credit company to stop payment.

Consumer

Response:

Complaint No

9[redacted]

The item from i-tena (phone

booster) has arrived. I don't know if it was with your intervention or not but

I'd like to thank you for any efforts you have made to resolve the

non-delivery/delayed delivery of this item.

Regards

Review: I placed an order for the I-tena on October 17th and as of November 6th I still have not received my product. I have emailed the customer service address and questioned the order status because there website says 5-7 business days. He first said 10 business days. After ten days he changed it to 14 days. I told him that if I didn't have the product by the end of this week I would be requesting my money back and going with a competitor. His response was "who is 'are' competitor?" These people have been unprofessional have refused to give a real shipping update and seem to be combative, rather than excersize customer service. Judging by the other complaints, they shouldn't even be allowed to be in business!Desired Settlement: I would like to get my money back at this point. I think this company is a scam and it should be shut down!

VERY SLOW TO RESPOND TO QUESTIONS, PROBLEMS and REFUNDS, took 3 weeks to a refund that was never shipped... BAD BUSINESS PRACTICES