The "windshield sticker" price is the amount we will sell the vehicle for cash When a customer who has had previous credit problems such as [redacted] wants to purchase a car, we have to go through "second chance" financing sources In her case the [redacted] was financed through [redacted] These lenders charge IAD Auto fees to accept the loan Quite naturally we increase the selling price from the cash price to accommodate these fees [redacted] was made aware of this at the time of purchase The buyer's order and the [redacted] contract clearly state the selling price of the vehicle, both of which were signed by [redacted] Therefore we will not adjust the selling price to the cash price as requested The [redacted] which she purchased is a model The leather seats are not torn or in need of repair We spent considerable time and effort to clean the seats to make them look as new as reasonably possible I found no "we owe" in the deal folder Could [redacted] provide this slip so I can determine what was promised Thank You, Bill B [redacted] Controller IAD Auto Inc
Dear Sirs: I have spoken with our sales managers and they assured me that they look at all financing alternatives to best meet the customer's needs The advertised internet price is for cash sales, and does not include tax tags and processing fees as is stated in the ad.The sales department and the customer reached an agreement as to the price of the vehicle and his monthly payment The problem was him coming up with the down payment required by [redacted] *** This is the bank he said he had pre-approval with and which he wanted to do business When he asked for his credit card payment refunded, it was done immediately He had also left a $cash deposit several days earlier For security reasons all cash collected is deposited to the bank the next business day Cash refunds are only made if we can return to the customer the same bills he gave to us It is clearly and prominently posted in both the financing office and at the cashier's window, that refunds require the customer to give back his hand written receipt this is done to avoid duplicate refunds Checks are created by the accounting office which is open Monday through Friday from 8:am to 5:pm If the customer cannot make it in those times, he can turn in his receipt and a check will be prepared immediately when the accounting office is open We will mail it to him or he can pick it up at the cashier, whichever he prefers We are not open to change on this policy MrCustomer came in on March with his receipt for $and a check was made immediately Thank You, Bill B [redacted] Controller IAD Auto Inc
The "windshield sticker" price is the amount we will sell the vehicle for cash When a customer who has had previous credit problems such as [redacted] wants to purchase a car, we have to go through "second chance" financing sources In her case the [redacted] was financed through [redacted] These lenders charge IAD Auto fees to accept the loan Quite naturally we increase the selling price from the cash price to accommodate these fees [redacted] was made aware of this at the time of purchase The buyer's order and the [redacted] contract clearly state the selling price of the vehicle, both of which were signed by [redacted] Therefore we will not adjust the selling price to the cash price as requested The [redacted] which she purchased is a model The leather seats are not torn or in need of repair We spent considerable time and effort to clean the seats to make them look as new as reasonably possible I found no "we owe" in the deal folder Could [redacted] provide this slip so I can determine what was promised Thank You, Bill B [redacted] Controller IAD Auto Inc
Dear Sirs: I have spoken with our sales managers and they assured me that they look at all financing alternatives to best meet the customer's needs The advertised internet price is for cash sales, and does not include tax tags and processing fees as is stated in the ad.The sales department and the customer reached an agreement as to the price of the vehicle and his monthly payment The problem was him coming up with the down payment required by [redacted] *** This is the bank he said he had pre-approval with and which he wanted to do business When he asked for his credit card payment refunded, it was done immediately He had also left a $cash deposit several days earlier For security reasons all cash collected is deposited to the bank the next business day Cash refunds are only made if we can return to the customer the same bills he gave to us It is clearly and prominently posted in both the financing office and at the cashier's window, that refunds require the customer to give back his hand written receipt this is done to avoid duplicate refunds Checks are created by the accounting office which is open Monday through Friday from 8:am to 5:pm If the customer cannot make it in those times, he can turn in his receipt and a check will be prepared immediately when the accounting office is open We will mail it to him or he can pick it up at the cashier, whichever he prefers We are not open to change on this policy MrCustomer came in on March with his receipt for $and a check was made immediately Thank You, Bill B [redacted] Controller IAD Auto Inc