IBNtel

The company double billed me on a few bills, and quadruple billed me on a few other billsBut since I had to set up auto billing to avoid paying extra fees, they obviously bill me immediately for whatever (correct or incorrect) amount they billFurthermore, they do not provide hardcopy statements, and I do not always have access to the Internet (as I'm usually out of the country) to view my statements, so I didn't even know of these errors until much later When I recently finally had time to call the company, the rep was EXTREMELY RUDE, kept hanging up on me instead of hearing the full problem, kept yelling, calling me all kinds of names, and insulting me First, he insisted they don't have to correct ANY BILLS AFTER THEY'VE BEEN PAID (how convenient when they have me on auto-pay, right?)Second, he kept LYING that they don't have any bills older than days in the system, so he can't even see what I'm talking about(Whereas, I myself can still see the bills in the system