iCapture

I am rejecting this response because: This Ford Focus has not run correctly from the day we bought it for my college son It's been a safety concern, complete nightmare so he's been unable to drive itThe Ford Dealership had rentals available while the focus was being diagnosed and they were still unable to determine the problem with the vehicle even when they had it for days The expectation of dropping off the vehicle minutes away at TJ automotive wasn't an option because then my son is without a vehicle to drive to work, make money for fall college semester and take our other kids safely to their sport events Subsequently, we had to purchase another vehicle for our son so that he could get to work If I now try to sell this Focus I will be out even hundreds if not another $or two dollars because its still stalling out The most reasonable solution is for them to purchase it back for what we bought it for $plus the $we spent at the dealership trying to get it repaired This will allow them time to find and repair the problem with the focus and resell it

**Revdex.com NOTE: Response received via letter to Revdex.com + attached as JPG. Text of letter reads as follows: TJ Automotive sold a 2005 Ford Focus to [redacted] on 5-25-17, this vehicle was sold as is. All communication has been through his father [redacted]. [redacted] test drove the car, it ran and drove...

as it should and the car was purchased by his son. We informed [redacted] that when we purchased the car, the only problem we had with it was that the battery light indicated the alternator was not charging. We replaced the alternator with a used one and it was operating properly when they left with the car. On 5-26-17, [redacted] informed us that they were having alternator problems. We immediately took the factory alternator we removed to [redacted]'s Electric to have it rebuilt. He brought the car to us on 5-28-17 and the rebuilt alternator was installed. The alternator worked as it should. On 5-29-17, [redacted] stated the car had stalled. He again brought it back to us to look at. The car was running fine and a scan of the cars system did not indicate any problem with a stall condition. The next day, the customer stated the problem continued and he wanted us to agree to compensate him for another shop to look at the car. We did not agree to that. We reminded him that we sold the car as is. We told him we would look at the car again but that we would need it long enough to duplicate the problem so it could be diagnosed accurately. We did not hear anything from him until a month later. He said he was still having problems with the car and that he had others look at it with no not able to diagnose the problem of it randomly stalling. We, to this date, have not experienced a stall condition with this car. He told us he would take us to small claims court if we did not give him an answer he liked. He has asked to return the car for a full refund plus his costs to date. This is not an option. We sell our cars as is. We do not know what happens to the cars once they leave our lot. We no longer feel it is appropriate to assist in this matter under the circumstances.