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Today we had a webinar with a consultant at iCare financial. I was told several times after asking about cost that our Veterinary practice would not be paying out of pocket for any services regarding the new program through icare. This was a lie. During the webinar the women asked the Doctor(owner) multiple questions about our practice and when he wanted to know why she cut him off. Then when I had a question the women would pass over it like my questions as an employee didn't matter. This women then went on through the rest of the slides "explaining" the benefits to us. At the end of the slides we asked what the total cost of the program was and when we heard different than when we set up the meeting we were no longer interested, she started telling us we wasted her time and her breath.
This is completely unacceptable and should have been handled not only truthfully by iCare from the start. The way the women treated my boss and I is absurd. We were actually being yelled at. I cannot believe how horrible this women was to deal with. [redacted] (employee) and [redacted] DVM Practice Owner.

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Description: Financial Services

Address: 975 Cobb Place Blvd NW Ste 317, Kennesaw, Georgia, United States, 30144-4817

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