Hi Please see the link to verify that *** *** is an SUV not a car. ***As well the *** voucher clearly says that "Additional services can be added on for an additional cost"The customer brought $voucher for a Car In and Exterior service ($value
not actual payment) and requested a service for the SUV inside only which is another *** voucher at $($value not actual payment)Our staff was supposed to charge $plus GST ($6.25) which comes to $However, he charged only $extra and I excused it for a customer serviceI believe any refund is impossible, rather the customer has to pay us for any damage possible on our image due to the information included in his complaints onlineHope this make things clear!Thank you.iCarwash customer service team
Hi Please see the link to verify that *** *** is an SUV not a car. ***As well the *** voucher clearly says that "Additional services can be added on for an additional cost"The customer brought $voucher for a Car In and Exterior service ($value
not actual payment) and requested a service for the SUV inside only which is another *** voucher at $($value not actual payment)Our staff was supposed to charge $plus GST ($6.25) which comes to $However, he charged only $extra and I excused it for a customer serviceI believe any refund is impossible, rather the customer has to pay us for any damage possible on our image due to the information included in his complaints onlineHope this make things clear!Thank you.iCarwash customer service team