ICarz

OK if you are asking me to pay for the wheels and tires, then I need an invoice for them! Also I did offer to replace the wheels and tires however you refused to come here and let me do it! Thirdly we took inch chrome wheels off of the Tahoe per your request and replaced with inch stock wheels so the previous owner obviously drove this Tahoe with inch wheelsnone of your paperwork says 17inch wheels it says replace wheels size is not specified so we naturally replaced with same size! lets just wrap this up please provide me with your reciepts.thank you-- Icarz Inc [redacted] [redacted] *** [redacted]

I wish to retract my complaint on icarz as we have resolved the issueThey have agreed to cancel the saleThank you for your valuable assistanceVery respectfully, Rayan Husseini

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meICarz reached out to us and resolved the issue that this complaint was regarding I had sent an email in to the Revdex.com stating this and forwarded the copy to ICarz; I do not know why it has not been received yet

in response to icarz offer to give a dollar credit to my account and keep the car that needs dollars minimum in repairs, I reject this offerI feel it is offensiveI have asked nothing but the bare minimum from your company in returnfar less than I will receive if I am to take you to court, which will in fact be my next step this is my last and final offerreturn of the down payment, retrieve the broken down car from my driveway and then and only then will I rescind my complaint from the Revdex.comif icarz will not agree with these terms I will be forced to contact the California attorney general as well as channel news on your side and ask that they do an expose on your companyI will also contact the bureau of automotive repairalso my own personnel attorney whom assures me I have a winning caseI feel compelled to let you know that if I am forced to take this route that I have contacted prior I carz customers whom are willing to go the long route with meI will ask the attorney general to rescind your business liscense as well as ask that all my expenses be returned to me, this includes but is not limited to..full down payment, car payments, tow fees mechanic fees, storage fees, lost wages, travel expenses (as I am unable to use my recently purchased vehicle) as well as court fees lawyer fees and pain and sufferingagain , this is my final offer and I am asking the bare minimum,, returned to me the car retrieved from my driveway and at this point only will I rescind my complaint with the Revdex.comif I am refused this offer I will be forced to move forward with legal actionthank you

The customer is correct, the spare tire should have been provided at time of purchaseBut during the time the vehicle was still in possession of the dealership, Icarz Inc did purchase the spare tire as required and requestedThe spare tire as well as the vehicle sat on the lot for weeks due to the customers inability to come take possession of his vehicle due to his employment as a truck driverThe customer was told the spare tire was available when the vehicle was picked up but did not take possession of itNonetheless, Icarz Inc is willing to reimburse the customer for his costs incurred for having to purchase his own spare tire

I am rejecting this response because: the cost to have the car brought to icarz would exceed and it has already been proven to me that your in-house mechanic is not up to pari would be willing to bring my account up to date if and only if icarz were to pay the repairs to a certified land rover mechanic which is located in fresno I also ask that the tow fees to the certified land rover mechanic be paid by icarzi would be willing to bring my account up to date as soon as the repairs have been completed and paid for in fulli am no longer willing to negotiate back and forth, if we cannot come to this agreement I must move forward through the california attorney general and the court system

The dealership is willing to give the customer a $credit towards the balance on his account, if and only if he withdrawals his complains and honors the contract he signed with Icarz Inc to pay off the remaining balance for the term agreed upon at the time of saleThe dealer is not responsible for any type of storage fees the customer has incurred on his own, while the vehicle has been in his possession

The customer from the above complaint [redacted] ***, did in fact only receive a refund of $1500 from his $2000 down payment. He was charged a $500 cancellation fee. The reason we had to unwind the deal was due to the fact that the customer provided fake pay stubs, the financial... company would not accept the deal and it was returned.

The customer gave us fake pay stubs, which is fraud and the customer should be thankful we have not pursued to press charges against him

I am rejecting this response because:I've hired an attorney too handle this matter.very dissatisfied with their response and actions taking in this matter.thank you