AC unit replaced march Electric bill has tripled AC cycles frequently have called/complained several times NO permits were pulled/ NO invoice My AC and thermostat was replaced end of March 2017, via First American warranty company that provided ICE cooling as my contractorI had paid $for expenses not covered by the warranty company My power bill has tripled since replacementAc short cyclesI have called several times to complain, they say that the unit was working properly, they checked ducts in attic noted collapsed ductsruns of ducts were replaced by another contractor Sub cooling and AC along with new thermostat per my request and paid $for them to replace thatICE cooling says that the location of thermostat may be the problem since the vent is blowing in the direction of the thermostatHowever I did not have this problem with short cycling prior to replacement, the thermostat location has not changedI did place a different vent register that ca
Quoted One Price when they come out to do the job it's a different price I've been going back and forth with the two ladies in the office at first they gave me one price then I told him I needed a heat pump so they gave me a different price totally fine with the price that they gave me they came out for install and because it's in the Attic they want to charge me an extra $1,I don't think that's fair nor right because I specifically told the girls in the office that the unit is in the Attic missed a day of work for this scheduled time off obtain financing and even both Stephanie and the other young lady in the office knew that it was in an attic when the manager Robert called they said that that was never discussed I know where my AC unit is at as I've gotten quotes from other people when the installers came out they even asked if somebody had came out to look as to where the unit is going to go and I told him no nobody came out this was all done over the email and a phone
I.C.E Cooling and replaced my unit with a broken unit my AC has not worked the same since very unhappy with service, and knowledge base I.C.E Cooling owener cam to my home and replaced my AC unit in March since March I have had about service calls to my home for the same unitThe pictures of my thermostat is from the very next day after the repairThe repair was done on Friday and by Saturday morning my family was suffering at degreesThere are so many pictures because I took pictures on the hour for the day until it was just to hot to stayI called the owner on his cellphone left several messages no return phone call completely unprofessionalI called Monday morning he then said someone would be there first thing at 9amI had already taken a day off from work for the repair and now he needed me there at 9am I work for a living which did not seem to comprehendI called the warranty company and said they would end there contract with themThis was the worst experience I
AC unit replaced march Electric bill has tripled AC cycles frequently have called/complained several times NO permits were pulled/ NO invoice My AC and thermostat was replaced end of March 2017, via First American warranty company that provided ICE cooling as my contractorI had paid $for expenses not covered by the warranty company My power bill has tripled since replacementAc short cyclesI have called several times to complain, they say that the unit was working properly, they checked ducts in attic noted collapsed ductsruns of ducts were replaced by another contractor Sub cooling and AC along with new thermostat per my request and paid $for them to replace thatICE cooling says that the location of thermostat may be the problem since the vent is blowing in the direction of the thermostatHowever I did not have this problem with short cycling prior to replacement, the thermostat location has not changedI did place a different vent register that ca
Quoted One Price when they come out to do the job it's a different price I've been going back and forth with the two ladies in the office at first they gave me one price then I told him I needed a heat pump so they gave me a different price totally fine with the price that they gave me they came out for install and because it's in the Attic they want to charge me an extra $1,I don't think that's fair nor right because I specifically told the girls in the office that the unit is in the Attic missed a day of work for this scheduled time off obtain financing and even both Stephanie and the other young lady in the office knew that it was in an attic when the manager Robert called they said that that was never discussed I know where my AC unit is at as I've gotten quotes from other people when the installers came out they even asked if somebody had came out to look as to where the unit is going to go and I told him no nobody came out this was all done over the email and a phone
I.C.E Cooling and replaced my unit with a broken unit my AC has not worked the same since very unhappy with service, and knowledge base I.C.E Cooling owener cam to my home and replaced my AC unit in March since March I have had about service calls to my home for the same unitThe pictures of my thermostat is from the very next day after the repairThe repair was done on Friday and by Saturday morning my family was suffering at degreesThere are so many pictures because I took pictures on the hour for the day until it was just to hot to stayI called the owner on his cellphone left several messages no return phone call completely unprofessionalI called Monday morning he then said someone would be there first thing at 9amI had already taken a day off from work for the repair and now he needed me there at 9am I work for a living which did not seem to comprehendI called the warranty company and said they would end there contract with themThis was the worst experience I