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Ichiban Japanese and Chinese Restaurant

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Ichiban Japanese and Chinese Restaurant Reviews (1)

Review: On August **, 2013, I ordered food to be delivered from the restaurant in question which advertises FREE DELIVERY with $15.00 minimum order. After the delivery, I checked my bill and noticed I my credit card was charged a delivery fee of $2.00, which was added to my bill that totaled $34.61. I called the restaurant and I spoke with someone named [redacted], who first stated they charged me the fee because I lived in Coram, which is in the next town over from Port Jefferson. I then inquired why I was not informed there would be an additional charge when I placed the order? He then said that they charge the fee to customers who do not tip the. I stated to him that I did tip the driver $2.00 and I wanted a refund of $2.00. He then stated he would give me a credit of $2.00 on my next order. But my complaint is, this establishment should not at charge "delivery fees" in place of the dr tips ESPECIALLY when "free delivery" is written on their menus. Furthermore, in this situation, tips are not mandatory but are at the customers discretion. When I have ordered in the past, I have always given the driver a tip. However, they were not always with the amount of the tip, but they were tipped an amount that I could afford.Desired Settlement: I would like for this business to cease charging so called "delivery fees" in place of tips. I also and requesting a refund of this bogus "delivery charge"

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Description: RESTAURANTS

Address: 556 Jefferson Shopping Plaza, Port Jefferson Station, New York, United States, 11776

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