Dear Consumer,ICQ Search and Recovery is In receipt of the letter of complaint filed by the consumer with the Revdex.com on 7/17/and received on 7/20/We appreciate the opportunity to respond.ICQ Search and Recovery attempted to collect the debt identified in the complaint on behalf of its client, PATHOLOGY INC/WCCL, for laboratory chargesUpon review of our clients system of records, a Medical Women's Health Requisition was received from the offices of Seth D Bulow, MD for laboratory testing for an Allison Vitsky for a date of service 5/13/The charges were billed as a split claim by West Coast Clinical Laboratories (WCCL) and Pathology Inc.West Coast Clinical Laboratories billed United Health Care Choice Plan on 5/16/in the amount of $Pathology Inc billed United Health Care Choice Plan on 5/16/in the amount of $73.43, which totaled $Per our clients system of records, statements were generated to the patient/responsible party and client account number [redacted] remains unpaid.MsVitsky stated the collection notice she received from our agency in the amount of $is the exact amount from a previous complaintPlease note, the charges of $are basic charges for Well Woman testing and are commonly billed by our clientIf you have any questions regarding your claim, please contact your health insurance company for assistance.Although our office did not receive a formal dispute and request for validation from MsVitsky, ICQ has accepted the Revdex.com complaint letter as written request for validationPursuant to U.S.C1692g of the Fair Debt Collection Practices Act, an itemization of the charges and supporting documentation has been mailed to the address listed above.If you have any questions regarding the account, please feel free to contact our agency at our toll free number ###-###-#### Mon-Fri from 9: AM - 4:PM (PST).We look forward to assisting you in resolving this matter.Sincerely,I.C.QSearch and Recovery, Inc.This communication is from a debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
Dear Consumer, We have received and, reviewed your complaint alleging that ICQ Search and Recovery Inc, (1CCr) lied to you In an attempt to collect your outstanding laboratory debt and that you felt our business was illegal and our business practices as shady.Thank you for sharing your concerns... with us. We appreciate the opportunity to respond. ICQ is a third party collection agency. ICQ attempted to collect three outstanding debts, (not identified in your complaint) on behalf of its client, PATHOLOGY INC/WCCL. eased on information provided to ICQ by its client, ICQ understood the debt to be your debt and to be owed in the stated amount.We reviewed our records and our client's system of records, on receipt of your complaint for account number [redacted] . However, we received three accounts assigned to our agency on 6/1/2016, the additional account numbers are: M13307444 and M13798253. ICQ collection letters were mailed out to you on 6/13/16, During that time our client was still operational and open for business. All of their lines of communication were available to the patients until the close of business 6/30/16. if you had any concerns or questions, there was an opportunity for you to contact our client, via phone, fax or email, prior to their closure.In your complaint, you stated you did not receive additional statements indicating there was an outstanding balance due. However, per our client's system of records, statements were generated on all three accounts including the final notice. Furthermore, there were no calls or any form of communication attempts from the patient to client for these accounts. We explained our client's billing system to you because of your account numbers. we do not provide inaccurate client billing Information and certainly not our business practice. As explained to you, our client's billing system issues a new account number for every medical requisition submitted by the ordering physician and is based on the date of service and the type of laboratory service rendered (Pathology, Gynecology, Molecular, Cytology ) Hence the alpha prefix at the beginning of the client account number.. However, you state that without a doubt it is incorrect and a lie. On 7/7/16 we received a letter of dispute from you requesting validation of the three collection accounts. Three itemized statement were mailed to the you on 7/13/16 confirming the charges and services rendered. You had various accounts with our client and there Is a possibility the accounts may have been overlooked. As a courtesy, our client submitted your claims to your health insurance, PCI re provided by the ordering physician's office ,However, they remained unpaid. Please note, PC1P Health Insurance Company was non-contracted with our client. PCP Insurance coverage ended effective date 6/30/13. Our client rendered your laboratory services In good faith and deserves to be paid for such services. We provided a 50% discount to resolve your unpaid balances The original balance due was $234.71 and you made payment in full in the amount of $ 117.35, It is not in our business practice to "threaten" consumers with reporting the account to the credit bureaus . We try to assist the consumers in resolving their debt and resort to credit reporting as a last attempt. If you have proof of payment for the accounts we will refund the $ 117.35 you paid- However, we have considered the accounts as paid In full and closed to any further collections. Please know that ICQ is a licensed legitimate business entity. The company prides Itself on strong compliance protocols and working with individuals to assist them in repaying legitimate debts owed to its clients. Sincerely, [redacted] Compliance Officer ICQ Search and Recovery, Inc.
Dear Consumer,ICQ Search and Recovery is In receipt of the letter of complaint filed by the consumer with the Revdex.com on 7/17/and received on 7/20/We appreciate the opportunity to respond.ICQ Search and Recovery attempted to collect the debt identified in the complaint on behalf of its client, PATHOLOGY INC/WCCL, for laboratory chargesUpon review of our clients system of records, a Medical Women's Health Requisition was received from the offices of Seth D Bulow, MD for laboratory testing for an Allison Vitsky for a date of service 5/13/The charges were billed as a split claim by West Coast Clinical Laboratories (WCCL) and Pathology Inc.West Coast Clinical Laboratories billed United Health Care Choice Plan on 5/16/in the amount of $Pathology Inc billed United Health Care Choice Plan on 5/16/in the amount of $73.43, which totaled $Per our clients system of records, statements were generated to the patient/responsible party and client account number [redacted] remains unpaid.MsVitsky stated the collection notice she received from our agency in the amount of $is the exact amount from a previous complaintPlease note, the charges of $are basic charges for Well Woman testing and are commonly billed by our clientIf you have any questions regarding your claim, please contact your health insurance company for assistance.Although our office did not receive a formal dispute and request for validation from MsVitsky, ICQ has accepted the Revdex.com complaint letter as written request for validationPursuant to U.S.C1692g of the Fair Debt Collection Practices Act, an itemization of the charges and supporting documentation has been mailed to the address listed above.If you have any questions regarding the account, please feel free to contact our agency at our toll free number ###-###-#### Mon-Fri from 9: AM - 4:PM (PST).We look forward to assisting you in resolving this matter.Sincerely,I.C.QSearch and Recovery, Inc.This communication is from a debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
Dear Consumer, We have received and, reviewed your complaint alleging that ICQ Search and Recovery Inc, (1CCr) lied to you In an attempt to collect your outstanding laboratory debt and that you felt our business was illegal and our business practices as shady.Thank you for sharing your concerns... with us. We appreciate the opportunity to respond. ICQ is a third party collection agency. ICQ attempted to collect three outstanding debts, (not identified in your complaint) on behalf of its client, PATHOLOGY INC/WCCL. eased on information provided to ICQ by its client, ICQ understood the debt to be your debt and to be owed in the stated amount.We reviewed our records and our client's system of records, on receipt of your complaint for account number [redacted] . However, we received three accounts assigned to our agency on 6/1/2016, the additional account numbers are: M13307444 and M13798253. ICQ collection letters were mailed out to you on 6/13/16, During that time our client was still operational and open for business. All of their lines of communication were available to the patients until the close of business 6/30/16. if you had any concerns or questions, there was an opportunity for you to contact our client, via phone, fax or email, prior to their closure.In your complaint, you stated you did not receive additional statements indicating there was an outstanding balance due. However, per our client's system of records, statements were generated on all three accounts including the final notice. Furthermore, there were no calls or any form of communication attempts from the patient to client for these accounts. We explained our client's billing system to you because of your account numbers. we do not provide inaccurate client billing Information and certainly not our business practice. As explained to you, our client's billing system issues a new account number for every medical requisition submitted by the ordering physician and is based on the date of service and the type of laboratory service rendered (Pathology, Gynecology, Molecular, Cytology ) Hence the alpha prefix at the beginning of the client account number.. However, you state that without a doubt it is incorrect and a lie. On 7/7/16 we received a letter of dispute from you requesting validation of the three collection accounts. Three itemized statement were mailed to the you on 7/13/16 confirming the charges and services rendered. You had various accounts with our client and there Is a possibility the accounts may have been overlooked. As a courtesy, our client submitted your claims to your health insurance, PCI re provided by the ordering physician's office ,However, they remained unpaid. Please note, PC1P Health Insurance Company was non-contracted with our client. PCP Insurance coverage ended effective date 6/30/13. Our client rendered your laboratory services In good faith and deserves to be paid for such services. We provided a 50% discount to resolve your unpaid balances The original balance due was $234.71 and you made payment in full in the amount of $ 117.35, It is not in our business practice to "threaten" consumers with reporting the account to the credit bureaus . We try to assist the consumers in resolving their debt and resort to credit reporting as a last attempt. If you have proof of payment for the accounts we will refund the $ 117.35 you paid- However, we have considered the accounts as paid In full and closed to any further collections. Please know that ICQ is a licensed legitimate business entity. The company prides Itself on strong compliance protocols and working with individuals to assist them in repaying legitimate debts owed to its clients. Sincerely, [redacted] Compliance Officer ICQ Search and Recovery, Inc.