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Idaho Recovery Specialist, LLC

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Idaho Recovery Specialist, LLC Reviews (1)

I received a letter of complaint from you ID #[redacted]. We were dispatched out by police to clear an accident scene that was shutting down the on ramp to the interstate. There was no one on scene for the car that was rear ended. We received paperwork from the police with owners name and that is the...

only people that could release the car, the car was released by the owner to be picked up by AAA, I waited for them until 6:00, we close at 5:00 did not charge her anything extra. Then she called on a holiday, we told her the office was closed and their would be a gate fee to come down, it would be the same amount on Monday, she did not want to pay the holiday fee. She forgot that she did not let us know that she was going to pick up the car the day before, we have a credit card fee because we get  charged the fee and we pass is on to them. If she would have let the insurance company take care of it they were there to see the car on Monday, but she had it removed on her own. We do not set the tow prices, holiday fee, gate fees the police department does. This is not fee business by any means. Please call if you have any questions or concerns.

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Address: PO Box 636, Meridian, Idaho, United States, 83680

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