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Idaho State Publishing Reviews (3)

Subject: Re: Revdex.com COMPLAINT # [redacted] VS IDAHO STATE PUBLISHING***We are more than happy to provide [redacted] with a refund The amount she is asking to be refunded in my estimation is not correct.On 4/she called into the call center and was put on a rate for $per month For some reason, whomever put the change in, did it incorrectly and the system overrode it She was billed on 5/for $then on 5/for $ On 6/she was billed again for another $ On 6/her paper was stopped On 6/13, $was credited back to her credit card.This might be a better breakdown:$- amount billed on 5/5$- amount billed on 5/18$- amount billed on 6/5$- Total amount billed-$- amount that she should have paid from 4/- 6/at the rate of $per month-$- amount refunded to her credit card on 6/13$- amount that should be refunded to her.Please review at let me know if $refund will resolve the issue, or if you need further explanation.Thanks,

Subject: Re: Revdex.com COMPLAINT # [redacted] VS IDAHO STATE PUBLISHING[redacted]We are more than happy to provide [redacted] with a refund.  The amount she is asking to be refunded in my estimation is not correct.On 4/21 she called into the call center and was put on a rate for $9.97 per...

month.  For some reason, whomever put the change in, did it incorrectly and the system overrode it.  She was billed on 5/5 for $17.47 then on 5/18 for $17.33.  On 6/5 she was billed again for another $17.33.  On 6/7 her paper was stopped.  On 6/13, $7.10 was credited back to her credit card.This might be a better breakdown:$17.47 - amount billed on 5/5$17.33 - amount billed on 5/18$17.33 - amount billed on 6/5$52.13 - Total amount billed-$15.18 - amount that she should have paid from 4/21 - 6/6 at the rate of $9.97 per month-$7.10 - amount refunded to her credit card on 6/13$29.85 - amount that should be refunded to her.Please review at let me know if $29.85 refund will resolve the issue, or if you need further explanation.Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

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Address: 305 S Arthur, Pocatello, Idaho, United States, 83204

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