Idea Analyst and Associates

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:I have reported [redacted] and she has still not refunded my moneyShe did not complete the work she was supposed to doIt took several months to do write a press release that was a page longIt should not have taken more than a week to completeHer phone number is not a working number so I cannot contact her via phoneI have emailed her hundreds of timesI have demanded my money back because she refused to provide a list of whom whom would be publishing the releaseShe told me that in order to put the list together she would need to do extensive work to tailor it specifically for meI have the right to know where she is sending my press release to and what sources would be advertising for meI refuse to be put on holdI had begun this nightmare with [redacted] on May 4, - that's a year and months agoShe has emailed me assuring me that she will pay me back by next week, by Saturday, before next month and on and onShe tells me that she was in the hospital, she was kicked out of her apartment, she has stalkers, and the list goes onI do not want to hear excusesI simply want my money back without long storiesIf you look at other complaints, she does the same thingShe talks about how talented and how she is a special and caring person, but she does not behave as suchThis is frustrating.Translate Desired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:I want my money back WITHOUT having to listen or read about her hardships and other "excuses" - just return my money Regards, [redacted]

The “personal” loan was for business purposes Waiting months for work to be finished is unacceptable As she stated that the advertising would greatly benefit my website, she has - in a sense - stolen work from me for months as she has neglected to complete the work within a reasonable amount of time The distribution is contingent upon getting the money I am rightfully demanding I aked her to speak to [redacted] because the issue is in regard to her account and only she can access that information and communicate the issue to them The work is NOT done until the job is completed and published Also, whether I spent $or $million, it has not impact upon reasonable time to have the job complete I lost prospective work due to her neglect to finish the advertising work for close to a year Just because I tell her that it's ok You need not worry about the work..., it does not give her the right to take another months to pay me back and to complete the work The "work" is not exceptional until it is published I do not want her to complete the job until I have my money back that I loaned her for business purposes She does not need to understand my rational My rationale is not relevant I want my money back for the loan I want her to assist with the [redacted] issue as the payment was done via her account which I have no access to Her personal issues are irrelevant as I have my own struggles and I have waited months to be reimbursed when I was promised it would take less than a week I saw the good in [redacted] until I experienced the reality of not being paid back and putting my work on the back burner for close to a year A month is understandable, but close to a year (especially when it is advertising services) is not excusable A lower price and her hardship does not make it ok to not keep her word about paying me back within a week and for taking close to a year to complete a job This is too much for me to deal with I will wait two weeks as [redacted] promised (again) to pay me back That would be March 21st She promised that she would pay me back before or on March 21stAfter receiving that money I will decide whether or not to request a refund for services not rendered In the meantime, I told her not to circulate or publish the press release until I am paid I hope she follows through and assists with the payment error with [redacted] as it was her account and I cannot access that information She still has not phone number available I hope she puts the money into my [redacted] account

The “personal” loan was for business purposes Waiting months for work to be finished is unacceptable As she stated that the advertising would greatly benefit my website, she has - in a sense - stolen work from me for months as she has neglected to complete the work within a reasonable amount of time The distribution is contingent upon getting the money I am rightfully demanding I aked her to speak to [redacted] because the issue is in regard to her account and only she can access that information and communicate the issue to them The work is NOT done until the job is completed and published Also, whether I spent $or $million, it has not impact upon reasonable time to have the job complete I lost prospective work due to her neglect to finish the advertising work for close to a year Just because I tell her that it's ok You need not worry about the work..., it does not give her the right to take another months to pay me back and to complete the work The "work" is not exceptional until it is published I do not want her to complete the job until I have my money back that I loaned her for business purposes She does not need to understand my rational My rationale is not relevant I want my money back for the loan I want her to assist with the [redacted] issue as the payment was done via her account which I have no access to Her personal issues are irrelevant as I have my own struggles and I have waited months to be reimbursed when I was promised it would take less than a week I saw the good in [redacted] until I experienced the reality of not being paid back and putting my work on the back burner for close to a year A month is understandable, but close to a year (especially when it is advertising services) is not excusable A lower price and her hardship does not make it ok to not keep her word about paying me back within a week and for taking close to a year to complete a job This is too much for me to deal with I will wait two weeks as [redacted] promised (again) to pay me back That would be March 21st She promised that she would pay me back before or on March 21stAfter receiving that money I will decide whether or not to request a refund for services not rendered In the meantime, I told her not to circulate or publish the press release until I am paid I hope she follows through and assists with the payment error with [redacted] as it was her account and I cannot access that information She still has not phone number available I hope she puts the money into my [redacted] account / [redacted] Style Definitions */

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThis is another complaint - a followup for complaint [redacted] I should have been paid back on or before March 12th as she stated in her responseIt is now March 16thShe is clearly ignoring her promise againShe gives tons of excuses and has taken advantage of me for way too longI don't want to read a whole novel of excuses and explanationsA bank would never accept thatWhen you get a loan from a bank, all that does not matterNo more excusesI am disgusted with ***'s lack of responsibility and respectI foolishly trusted her work that she submitted to you in the last complaint and marked it as closedShe doesn't keep her wordI lost potential business due to her neglegence as wellPlease refer to complaint [redacted] for detailsI should not have closed the caseBecause I have so many issues with her, I did not know how to describe the primary nature of the complain I want what was promised by [redacted] when she promised to reimbuse me in weeks or soonerIt is now days and I want my money back immediatelyI want the same reimbursement as promised Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.When I filed this complaint on April 30th, I did not yet have the refund However, while I wish [redacted] no ill will, I do feel it should be noted she did not 'honor' the refund it at all She missed her contractual deadline of April 14th, then three days later asked for another ten days, which I granted She missed that deadline as well and simply wrote she would send what she could within a week She sent nothing in that week and did not communicate further After those three missed deadlines I had good reason to assume I would not receive anything from her, thus leading me to file with the Revdex.com of San Diego Thankfully my credit card company protected me and took the money back Note this also means Idea Analyst did have the funds but [redacted] was simply not a priority Regards, [redacted]

I typed a full response to this complaint beforeIndicating MANY details, in terms of how the marketing coop did not occur so I offered to refund her money, and I gave her double the value of services (will be $value once distributed, client does not want work distributed now until she is paid back for the personal loan)The press release is complete and we were working together on it over the holidays and she said she would be taking a course which upon completion we could add to the press releaseI have done thatI have been in business years, and I go above and beyond for clientsI offered her more than DOUBLE work product since the coop did not occur, the coop could not occur because we did not have enough participants that is why it is so inexpensive for them to get advertising, marketing / advertising coops run that wayShe said she would like the press release since the coop didn't happen instead of her money back, and as I said I didn't offer her a like value product, I offered to write and distribute the press releaseI have worked very long days for years helping clientsHer response to the press release in December was wow, you spent so much time, this is really goodI went to school for marketing and journalismOther clients who had to wait got their work and are getting picked up left and rightIn Dec I have a note from her, don't worry about mine until you catch up on others, I know you are going through a lot without being able to find housing etc (not her exact words but close I am paraphrasing and pointing that out, but I can pull the email, I have every email saved for past years)The press release is outstanding, AND it could be benefiting her now The personal side and my "incredible" circumstances I want to say thisI am a publicist, a business development consultant, I've worked as an actress on TV (travel show), I produce on social justice films, I am a chairperson of various social justice organizations and I will say this, EXCEPTIONAL people can go through hard timesMy "incredible" circumstances I was having immense difficulty finding a suitable place to live in so cal, where as a long term animal advocate, I had to find a place for me and dogs and it was hardI had to pay daily/short term stays until I could find suitable living arrangements [redacted] helped over the holiday with a LOAN yes for several days at a hotel so we would keep a roof over head, I could not visit family, I didn't even eat well on the holidays and I was working hour days to sustain and provide for myself and my dogsSo yes some friends helped, none of them were angry they thanked God I was okay and able to keep my dogs with meI worked until a.mon the computer, to get clients work done WELL as I care about my clients and keep sustaining, I had to do that for months and my dogs ate, but sometimes I did not have enough foodI am okay, I am an established professional with plenty of products of work and you do not, stay in business years if you don't care immensely about people and ones clientsI am an animal advocate, I kept my dogs with me as it should beTrust me I wanted to pay her back the first day she asked for the money and all who know me KNOW I am good to the coreI know she has indicated she doesn't want to hear about my hardship or explanationsBUT its TRUTHJust like in my writing for journalism, when [redacted] said wait on me in Dec (I can pull email) we were editing in Dec too, actually had pleasant conversations and then she was finishing coursework, well I wasn't going to put the course work in the pr piece until it was complete The press release I wrote is worth more than the $she paid, anyone reading this google my press releases, I wrote them (the recent ones) on minimal food because I had to pay so much daily for short terms until my dogs and I finally found a place to live., I slept in a church for days, they can vouch for me from the hardshipThe LOAN not business expense that was housing for my dogs and I (nights) we never went without a roof because each day I worked long days and it was a lot to provide that for months when hotels cost $70-$a day on the cheap end, and that was only option with family thousands of miles away and keeping my dogs (who had previously been abandoned by others, not Lady, lady's guardian passed in May)My point is extraordinary educated people can go through hardship and it doesn't mean you have done anything wrong, as in not working hard enough, or not tryingI have worked LONG days since I started my consulting practice, learning so much and working hard for many clientsI was going through hardship YET when the discussion came up with [redacted] and I about do you want refund or I will help you more and do the press release, as it helped her specifically, not just part of a coop(I helped implement an advertising coop to increase tourism for an island before, I have proof of that too, so much proofLinked in, pages of work product, google search and see my social justice work, actual work product for clientsSo even though hardship I offered to basically triple value of work [redacted] and I were making edits, my clients can see my PR before its put out to ask for changes, in DecAnd she said wait on hers, to get caught up on other work, keep roof overheadThe loan wasn't business, it was personal to help with housing when my dogs and I were in between housingI AM an accomplished professional, there is public proof galoreI actually tripled her work product which I would get out today, BUT she says "don't distribute" or she'll sue meTo get your blog doing better, I would have said okay to release that the same dayBetter not in terms of content, I built you up, focused on your strengths, saw your value and good that you do (speaking to client)So when there is so much out there about my integrity why do you have such a hard time seeing mine when it is right in front of youI CARE about my clients, my heart is gold, I work harder than anyone I know and that press release is exceptionalthe best thing to do is distribute it to help you (my client)The loan, I stated I would pay it days from my responsethat would make sense, within days of the day I posted and I will do soTo wish you the very best sincerely and move forwardIt has not yet been daysYou will be paid back for the personal loan in FULL the moment I have itIt is not yet days from my response, please see the value of the amazing work that could help you majorly if you would understand the value of my distributing my work that I did for youMy press releases to help people afford them ...the price to write them went up JUST $in years to $and then $for distribution which for an established publicist is very reasonableYou paid $for the work (the coop again which was cancelled offered to give back money, or said I'll do a press release, to make up for other advertising coop canceling, I simply didn't cancel all work I offered you something better or the refund, you accepted the press release with distribution.)If you go out and pay another established publicist to write and distribute the release as I do, even the services you are looking at much moreThe loan, I am sorry I couldn't pay it back sooner, but I worked non stop and had to keep a roof overheadMy clients are happy dogs and I okay, and I overcame all obstacles and see how extraordinary it is that I was able to keep producing high quality work, through hardshipMy career is established, veryOne look at my linked in demonstrates thatMy next bit of income will go to repay the person loan so we can just move forwardI wish you success with your blogAGAIN, it has not been days from my response indicating I will repay the loan within days

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Problem: I have reported [redacted] and she has still not refunded my money. She did not complete the work she was supposed to do. It took several months to do write a press release that was a page long. It should not have taken more than a week to complete. Her phone number is not a working number so I cannot contact her via phone. I have emailed her hundreds of times. I have demanded my money back because she refused to provide a list of whom whom would be publishing the release. She told me that in order to put the list together she would need to do extensive work to tailor it specifically for me. I have the right to know where she is sending my press release to and what sources would be advertising for me. I refuse to be put on hold. I had begun this nightmare with [redacted] on May 4, 2015 - that's a year and 3 months ago. She has emailed me assuring me that she will pay me back by next week, by Saturday, before next month and on and on. She tells me that she was in the hospital, she was kicked out of her apartment, she has stalkers, and the list goes on. I do not want to hear excuses. I simply want my money back without long stories. If you look at other complaints, she does the same thing. She talks about how talented and how she is a special and caring person, but she does not behave as such. This is frustrating. Translate Desired Resolution / Outcome Desired Resolution: Refund select Desired Outcome: I want my money back WITHOUT having to listen or read about her hardships and other "excuses" - just return my money. Regards, [redacted]

In summary, yes there were numerous times that it was unpleasant in working with this clientI have many clients, and have worked as a business development consultant for years, complaint in years of business or as an independent contractor and have maintained an A rating with the Revdex.comOne
big erroneous allegation on behalf of the client was that I simply pulled my funding source list from another organization, simply far from the truth and I have the evidence to back that upIt is true that I received unpleasant messages from *** even on a holiday (Christmas) and still on my end, rushed to get her an initial list of funding sources I was considering for her projectAnd yes I was in the hospital twice, and little compassion was shown by the Client
At the end of the day, we did in fact have a conference call to discuss the funding sources for her project, a list I went back and worked on a considerable amount more (have the list of funding sources) to discuss with themOut the gate they were negativeI explained that the reason why I receive positive results is from pleasant working relationships and I do everything to make sure my clients are confident in the approach., and go above and beyond in the amount of productive work I do on behalf of my clientsRegarding the second funding list, of which they told me every reason why they would not qualify for many of them (even once saying, *** is a first time filmmaker, indicating the reason she wouldn't qualify for one, which is not a valid reason, first time filmmakers do qualify for film grants)., Other reasons they provided for several other funding sources, were viable concerns, but there were reasons as to why I was considering approachingThey did not care to hear my feedback, even after years of working with funding sources, some of whom I have had conversations with have told me on occasion they do very much consider my projects I present, and have complimented me on the work being above par, and outstanding (we never got to this point...ie submitting work to funding sources regarding this Client)
I explained there were viable reasons for selecting many on that list and I was more than happy to go back and add additional sources, and to speak directly with funding sources (many with whom I have worked with in the past, through other project submissions) to get their direct feedback regarding their projectI do everything possible to make certain to put my projects in front of the most viable grant funding sources for their respective projects, and only take on film projects which have a potential opportunity for grant funding, in terms of consideration of their project, the decisions at the end of the day are up to the funding sourcesI was willing to work with them to that point, but they said no, and asked to be let out of our service agreement
They expressed to me that they appreciated my passion for their project, yet they could put this money to better use, such as licensing fees for the film*** *** is the person I had the contract with, and *** and I had many conversations prior to engaging in the contract, and she and I were both looking forward to proceedingEven though I could have proceeded with the work that they hired Idea Analyst and Associates, Inc for and held them to the agreement, as there was no breach of contract, we had not even prepared letters of inquiries yet for the potential grant opportunities or proposals for the funding sources, I agreed to let them out of the contract because this would not have been a positive or fruitful working relationshipI have perpetuated many entities and continue to over the years and those clients were thankful for the involvement and what I was able to provide through the company
Out of the gate, I decreased the retainer to be able to accommodate Ms*** as finances were tight, and charged her a per project rateWork was done on the contract, hours were spent of my time, but again to accommodate and promote good will, I only charged her for hours of my time, and agreed to refund the $With the initial proposed time frame in terms of the refund, I told Ms*** it would be days for the refund but she would be refunded the full $She pushed and pushed indicating that was not acceptable, so I agreed to accommodate to try to accommodate her and refund her within days and yes signed a termination agreement to that effectThe company had cash flow restraints, and the cash was not available to take care of her refund immediatelyI explained this to Ms*** and maintained correspondence with her, always, as you can see by the proof of emails she provided, and let her know that absolutely she would be refunded but it would just take a bit more time to have the funds to be able to do soHer contract was issued in November and she indicated she indicated she wanted to cancel approximately months laterAgain, I could have proceeded with work and refused her request, but I honored it, as I do not want a working relationship which is not productive, pleasant and fruitful for all parties involvedThe only issue here was needing more time to get the full refund to herThat point is neither here nor there at this point, as I have honored and accepted liability for chargeback the amount on *** in the amount of $to be refunded, and that is in processAt this point I am simply parting ways, as we have both agreed, and I sincerely wish Ms*** nothing the best with her projectAny other questions, feel free to contact meI am happy to provide the documentation once the amt of $has been fully processed by ***There may be other erroneous things in Ms ***s statement, many in terms of difference of opinion etc...but the fact remains and in short...there was a contract, I performed work under that contract, Client requested to be let out of that contract, I agreed, my atty issued a termination agreement and at this point the refund (liability for the charge back, has been accepted in the amount of $There was a previous delay in processing the refund, and I did correspond with Ms*** and was forthright about that Refund has now been grantedNo further dispute here

Hi, I want to address this briefly as I work hour daysAfter an A rating for my business for many years, always at that level, one client has told me she managed to get my rating to a D+, which I havent checked but if that is the case, that is absurd as I have been harassed and spoken to meanly by this client even explaining very extenuating circumstancesIn brief, for over a year with my draft of the press release I did for her at a GREATLY discounted price, and proof that it from a year tago, she has filed many complaints over this ONE agreement for a press release with distribution, which I discounted (as an established publicist) by more than 60%, giving her the writing of the press release (charged $years ago now charge $+ distribution another 360+ which is still very reasonable) I offered this to her, *** *** for Essentially to make up for a marketing coop never happening due to lack of participationThe money went to help animal rescue dogs, I am a long term well known established and respected animal advocate and work in film/tv as a publicist, run a rescue etc, and I offered over a year ago participation in a marketing coop for $indicating all money would go to help previously abandoned animals which it didThe coop didnt happen because I did not have enough participantsI offered to *** *** over a year ago a refund of the $or provide her with another service for that, as an established educated professional always with rave reviews from clients (except *** who has said unkind things, and go back and forth regarding wanting her work or not) I offered a service, news release and distribution/creation of media list that would start at $for the $she paidIt has been a headacheI did the work and had MANY obstacles last year where with every other client they were patient loved their work etc, I was hospitalized, etcetcI did *** work, the media list I sent to her and the press release with a first draft I have proof of from Dec She said to do the work she would wait (she would have immensely benefited) so after her complaints even after getting the draft and saying shfe loved it, she filed numerous complaints with your officeThen she said okay do the distribution list and because I took an extra week at that point or two, due to hardship but I still honored my work, she then said oh I dont want it, I want my money backI did my workI did work valued at x what she paid, and I have been harassed for monthsI am attaching itIf it is true that ONE person for whom me, an educated respected professional can act like this bullying, harassing when she truly got a gift in work form and my rating is now a D+ after being an A for years just from her ongoing complaints, I am the first to say that is immensely wrongI do not wish to speak with her and I do not find it fair for my rating for Idea Analyst and Associates to be tarnished due to one person whose money went to help dogs under a charity, for whom I offered x the value of work, did work, she loved work, albeit slow due to real situations of hardship, she tells me yes still do it, finish it and then after I do she wants her money back???? Please address this as I am helping a family member with cancer and do not deserve to be harassed when I did the work or have an otherwise A rating for years with Revdex.com be tarnished due to one person harassmentShe filed another complaint which I have not read yet, the thing is the work I did would have helped her so much had she used it, allowed me to release it to the media, after I did it ALL way under my hourly billing rate, she doesnt want it?? So please address this appropriately, with respect and love for a hard working professional who did the work and as a gift basically at 1/of the price to help a woman who consistently bullied metell me who deserves the D ratingI am helping a family member fight cancer right now but had to take minutes to speak up be my own voice and address this, as I am the positive voice for many, human and animalRead my linked in etc I have the UTMOST respect from all except one bully acting woman who I did amazing work for even while bring bullied by her*** ***, Idea Analyst and Associates, women who filed complaint *** ***, I wrote the release long ago its attachedPlease correct my rating if she, one mean spirited acting person tarnished itI am writing this to you, in confidence and it may not be shared with herI tried to correspond repeatedly with nasty comments despite my strength and kindness each and every timeI typed this fast as I dont have time for this kind of bullying action of this women and I do have a critically ill family member I am caring for in addition to working hour days, I deserve an A+ rating for my hard work, brilliance and dedication, even helping awomen or trying to , who has bullied me for over a year!!!
thank you
***

Hi, I want to address this briefly as I work hour daysAfter an A rating for my business for many years, always at that level, one client has told me she managed to get my rating to a D+, which I havent checked but if that is the case, that is absurd as I have been harassed and spoken to meanly by this client even explaining very extenuating circumstances.In brief, for over a year with my draft of the press release I did for her at a GREATLY discounted price, and proof that it from a year tago, she has filed many complaints over this ONE agreement for a press release with distribution, which I discounted (as an established publicist) by more than 60%, giving her the writing of the press release (charged $years ago now charge $+ distribution another 360+ which is still very reasonable) I offered this to her, *** *** for Essentially to make up for a marketing coop never happening due to lack of participationThe money went to help animal rescue dogs, I am a long term well known established and respected animal advocate and work in film/tv as a publicist, run a rescue etc, and I offered over a year ago participation in a marketing coop for $indicating all money would go to help previously abandoned animals which it didThe coop didnt happen because I did not have enough participantsI offered to *** *** over a year ago a refund of the $or provide her with another service for that, as an established educated professional always with rave reviews from clients (except *** who has said unkind things, and go back and forth regarding wanting her work or not) I offered a service, news release and distribution/creation of media list that would start at $for the $she paidIt has been a headacheI did the work and had MANY obstacles last year where with every other client they were patient loved their work etc, I was hospitalized, etcetcI did *** work, the media list I sent to her and the press release with a first draft I have proof of from Dec She said to do the work she would wait (she would have immensely benefited) so after her complaints even after getting the draft and saying shfe loved it, she filed numerous complaints with your officeThen she said okay do the distribution list and because I took an extra week at that point or two, due to hardship but I still honored my work, she then said oh I dont want it, I want my money backI did my workI did work valued at x what she paid, and I have been harassed for monthsI am attaching itIf it is true that ONE person for whom me, an educated respected professional can act like this bullying, harassing when she truly got a gift in work form and my rating is now a D+ after being an A for years just from her ongoing complaints, I am the first to say that is immensely wrongI do not wish to speak with her and I do not find it fair for my rating for Idea Analyst and Associates to be tarnished due to one person whose money went to help dogs under a charity, for whom I offered x the value of work, did work, she loved work, albeit slow due to real situations of hardship, she tells me yes still do it, finish it and then after I do she wants her money back???? Please address this as I am helping a family member with cancer and do not deserve to be harassed when I did the work or have an otherwise A rating for years with Revdex.com be tarnished due to one person harassmentShe filed another complaint which I have not read yet, the thing is the work I did would have helped her so much had she used it, allowed me to release it to the media, after I did it ALL way under my hourly billing rate, she doesnt want it?? So please address this appropriately, with respect and love for a hard working professional who did the work and as a gift basically at 1/of the price to help a woman who consistently bullied metell me who deserves the D rating.I am helping a family member fight cancer right now but had to take minutes to speak up be my own voice and address this, as I am the positive voice for many, human and animalRead my linked in etc I have the UTMOST respect from all except one bully acting woman who I did amazing work for even while bring bullied by her*** ***, Idea Analyst and Associates, women who filed complaint *** ***, I wrote the release long ago its attachedPlease correct my rating if she, one mean spirited acting person tarnished itI am writing this to you, in confidence and it may not be shared with herI tried to correspond repeatedly with nasty comments despite my strength and kindness each and every timeI typed this fast as I dont have time for this kind of bullying action of this women and I do have a critically ill family member I am caring for in addition to working hour days, I deserve an A+ rating for my hard work, brilliance and dedication, even helping awomen or trying to , who has bullied me for over a year!!!thank you***

I wrote *** *** of *** a press release that he was happy with at the timeI used pr.com and made him a distribution list, which I tailored for his needs, which he was sent as wellPR.com is a free online distribution service, which is in addition to the individual
distribution I do to individual media sources, and I agreed to tailor a list of media sources and send them a the press releaseFor many recurrent clients this is very effective and works wellMany have pick ups of the release, and interviews have resulted as well, as one can see from simply viewing my linked in profile from a multitude of happy clients who had the same PR service with great resultsI put the same amount of effort and time if not more into trying to obtain good results for ***I received feedback from pr.com that they could not distribute it if he was repping payday lenders on his site or in the release, as they feel they are not the best loan products for consumersI am a a year strategic consultant as well, and I informed ***, it was submitted to them and I did INDIVIDUALLY send the press release to the media sources I tailored for his releaseI spent much time emailing him back and forth to make sure he was happy, but explained with protocols from the pr media distribution site that they would not pick it up IF he was repping pay day lenders in his search aggregate site, a service he provides for individuals or businesses to be able to find loansMany of the sources such as kabbage for example (a name of a business lender) are in fact very good but I explained to him, that the distribution was most likely (as in the case of pr.com) limited due to the fact that they did not want to distribute if there were payday lenders on his site or mentioned in his release, just a requirement with the media distributionSo he and I spoke, I revamped the release and he agreed to take payday lenders out of his business modelI explained this can be a good move for his business as a whole and he agreed to take them off his site at that point and just work with the other lendersI revamped the press release as wellMost all clients do the higher distribution which is an extra $not payable to me as in fees I keep BUT payable direct to PR.com for more online exposure and I explained if he wanted to link the hyperlink it was an extra charge to them for I believeHe didn't respond to emails to me at first asking if he wanted the extra exposure with the revamped release, and I had agreed to link the hyperlink at a cost I would incur, which is not typical as my clients know $to interview, write a release and tailor a distribution list, as well as upload it into the free portal that pr.com offers, that is all a reasonable priceIf they want the extra distribution or hyperlink through PR.com they pay for that and that portion of the fee I mentioned above goes to themThe point is all rather moot now, as he did request his money back, all of it, despite the efforts and time that I put in trying to help him and his company to gain more exposure which was a true effort on my part as I care about my clients successI wrote an appeal at first to his request for his money back as I did not feel that was fair or just since I did a lot of work on his behalfI recommended things that would help him to get more exposure, i.etaking the pay day lenders off of his site, which he agreed toAt this point I am saying the point is moot due to the fact that he has payday lenders on his site again, has received his money back despite the work and the effortsI am not challenging that at this point he can keep the money for all of the work I did, as it was not a productive working relationship at the end of the dayI am forwarding right now all of the work that was done, NOT to challenge that fact that he wanted and got his money back at this point, but to prove with integrity as I carry throughout all of my work, I did present viable work product, spent a lot of time advocating to help him with his P/R, did distribute to the sources but in some cases it is just not a productive or synergistic working relationshipHe has been repaid in full and the work product I am simply providing just to prove that I truly did my best to help him, at the end of the day it was not a good fit in terms of working together, as efforts and advice that works for many other clients did not work for him and we weren't seeing eye to eye with refinements or additions that would have only helped him (ie didnt understand having to pay extra distribution not to me but the company...and that is okay, I wish him well it was just not a good fit to work together and with payday loans back on his site, that is what reduces effective P/R exposure to mediaI know those loans serve their purpose and if he implements effective marketing that can help him, on a separate noteAll the bestThis has been resolved, client refunded, and work product is attached although out working relationship did not prove to be fruitful

Hi, I am writing in response to the complaint issued by *** ***A few important facts regarding the timeline, as well as the scope of work to be completed for her (which is complete pending distribution of the news story I wrote after conducting a full interview with her)
One yes, *** and I had an agreement, issued between myself and her regarding her participation in a marketing cooperative I was planning to run in May of I am an established consultant years, producer/director/publicist/actress and long time social justice and animal advocate respected in all industries*** acknowledged that as I encouraged her to do research about me months ago, and she indicated it was her insecurities from people not coming through for her many times in the past (this was in Sept of 2015) and apologized as she still wanted to work with me That conversation came about as I was displaced from housing (yes it can happen to educated professionals who are being responsible and advocates for good as many know, some of the most exceptional people can struggle financially etc) and although I was working on getting participation for the marketing cooperative, with a very low advertising fee to benefit animals, an awareness group I run called *** *** I could not get enough participants and therefore could not run the cooperativeWhen *** and I spoke in September I told her I could either return her money (the $200) or offer her something that would bring her much more benefit from my experience, in an effort to apologize for the let down and make up for itThose familiar with marketing cooperatives know the cost is very inexpensive because it is collective advertising where everyone chips in so to speak which is how the cost is low and everyone can benefitI ran one before, signed up participants for an island and it did quite well, but this time in Los Angeles and although benefiting animals, few signed upSo in Sept when we spoke, as I am a working Publicist/Journalist I said I can give you your money back (as I just mentioned) or I can do an interview with her, write a news story according to AP Style (what I was taught when I studied Journalism at a university, I am educated in both Journalism and Marketing), and then distribute this well both online through portals and to media contacts (comprised of print, TV, radio)She agreed to not have her money returned and she was very excited about the news storyThere were delays, as a long term animal advocate, that spring I had a young puppy brought to my doorstep in Los Angeles, they knew I was an animal advocate so they asked if I would adopt himI didI brought home a dog from my rescue and adopted him, he is the "ambassador of sorts" of *** ***, the awareness org I run that is a group based off of the non profit cbranch I run, So Cal Branch of Mid *** *** ***And my advisory board member for my company passed unexpectedly and next of kin did not come forward for her dog, so I adopted her and had two senior babies one very sick, who was over lbs who I assisted on slings to walk in his final daysIt was after this, months later in Sept when we spoke that I was still searching for an appropriate living situation for my pups and I, and was undergoing immense hardship, my two senior dogs passed on at this point while receiving very good medical care, they passed on their own, one a dog I had in my life for nearly years*** and I spoke, I wanted to benefit her in some way for the delay and the marketing coop not happening, I would have been happy to refund the $at that pointI was also happy to do the interview for her with the effective distribution, my clients vegan authors, filmmakers, philanthropists, entrepreneurs, etc all thrilled with the results and it has helped them a lotMy charge for news story writing and the distribution $600, worth every pennyI had charged $but rates increased this year due to time spent and since I have been charging the nearly same rate for news stories ($280) that was the cost then before returning to school for Journalism and before I secured effective contacts and greatly refined my abilitiesI told *** I wanted to help her, sincerely meant that, and I would NOT charge her the difference, for $to make up for the delay she would get the new story written after conducting the interview, and also the distributionI individually submit to media sources and my press releases through the online distribution I do, appear in google the same day its distributed (with a simple google search by title) so it helps so muchShe agreed and was thankfulWe began work on this and still I did not have a permanent apartmentToo many people give up on their animals too easily, if hard to find a place they give them upI stick by them and did and always willI paid for many short terms until I could find a rental, this caused immense hardship as it was much more expensive than rent and I could not afford to buy a computer, which I need for my work, so I had delays, hardship just making ends meet to keep a roof over head and hanging in there until I found a place which I have where my dogs and I could have a stable living situationExceptional people go through hardship I am proof and I still perpetuated my work, as quickly as possibleI am providing background as it is relevantTo sum it up, on DecI completed the nearly final draft of the news story, at times prior to this *** knowing what I was going through with housing or lack thereof, said don't rush with mine, I know you will do it etcI have the emailsBut it was completed nearly, we talked back and forth a lot during that time and worked on it together in google docs so she could easily comment, and let me know what she wanted to have added etcetcOn Dec19th I received an email from her indicating I am quoting "Wow!!!!!!!! I just went to that PR website and read the release, it is great" thanks so much!End quote from ***Then in January she said she was completing coursework for school to learn more about dogs (her) and I was waiting for when she completed the coursework to incorporate it into the releaseShe knew thisIt was complete as of Jan 14, I added that fact into the release I wrote for herThen on a separate basis she had helped me financially with a loan for several nights on different occasions at a hotel, as it was hard to afford that every day until I found appropriate housing for my dogs and II was really struggling, eating minimally just to afford housing (short term) until I found an appropriate dog friendly rental which I now have, Thank God! *** helped on separate occasions, once to secure a room on ***, and more nights of hotel rooms when we (my dogs and I) literally didn't have a place to stayI wanted to pay her back promptly for the loan and have been working on doing so, but I am just now getting back on my feet financially speaking and I assured her the moment I have the income to do so, I will pay her back for the loan amount which was for the nights she paid the hotel directly for two of the nights, and for the other, she logged into my account, paid with her card and then deleted her card as I asked her toIt was a big help when she helped as myself and my dogs that night especially had no where to goI even had her on the phone with *** when she booked it, she made the reservation for me in my account and I asked her to delete her card from my account which she didI realize the personal loan has nothing to do with Revdex.com or my business.
So the issues, one $payment from *** ...marketing cooperative, which didn't happen due to lack of enough participation, so I offered to refund her money or do the press release with distributionI did the press releaseShe is now asking me not to distribute it as she wants paid back first for the loanBut we have an agreement and the loan amount is a separate issue, and the work would benefit her greatly as it has all of my other clients.
The news story I wrote so it is clear here:
Blogger Provides Readers with an Education for Responsible Animal Advocacy
*** *** covers a broad array of topics on her blog, Essentially Dogs in an effort to better inform pet guard***s concerning the general health and well-being of their dogsPurchases from her website result in a donation from proceeds, utilized to feed rescue dogs in need
***’s informative blog contains content that can be of benefit to the most savvy of dog guard***sTopics on her blog include, "A Clever Way to Administer Meds", which discusses options aside from the typical veterinar*** recommended pill pockets, and “Are Vaccines Really Safe?”, where she conveys her opinion regarding “conventional veterinar*** care regarding vaccinating dogs”Essentiallydogs.com began as an informative and educational site to which *** could refer to her grooming clients It has developed into a site where anyone located anywhere in the world with internet access can become more educated and be better advocates for their furry family membersGeneral categories on her blog include sections such as: healthcare, food and nutrition, insurance, evaluations of pet products, as well as current and pending legislation concerning man’s or woman’s best friendShe has a page on her blog dedicated to Dr*** ***, a veterinar*** from Canada who gained much notoriety for being outspoken regarding his opinion about the unethical and irresponsible practices of some veterinar***s As of January 14, 2016, *** completed her coursework and earned her certificate in his educational program, Dr***’ Animal Care According to *** it is “important to educate oneself so that when anyone is given medical advice or recommendations from veterinar***s concerning the care of one's pet, with proper knowledge the guard*** can effectively assess and discuss this information to make a decision which is in the best interest of their pet.” Additionally, *** has a section of her blog site featuring pet trainer/behaviorist M*** *** of Pooch PalsShe uses the Pooch Pals"doggie body language" chart, which is found on her blog
She received her grooming certificate from the International Nash Academy, and learned directly from a professional in the world of dogs Biologically speaking, the most appropriate diet for dogs, according to *** and many veterinar***s who specialize in nutrition is the raw diet*** states that “it is absolutely crucial that the raw diet is properly balanced, just like anything else which is not properly balanced, it could be detrimental.” The raw diet that *** recommends is based on the research and work of Dr*** *** Dr*** coined the acronym BARF which stands for Biologically Appropriate Raw Food*** has an article on her site, discussing Biologically Appropriate Raw Food, which can be found at http://www.essentiallydogs.com/dog-food-the-best *** does her research in an effort to provide the most up-to-date, informative, and beneficial information for pet parents to better care for their pets *** stated in a recent interview that “any product she lists on her blog involves digging deep to do extensive research regarding all ingredients”Products available on her site are listed at www.essentiallydogs.com/flash-sales*** negotiated a discount with *** available to her readers through her site at the direct aforementioned linkAny item purchased through her site results in *** donating a portion of the proceeds to feed rescue animals in needShe has a blog article on her site, which many have found to be useful regarding supplements for pets, which includes herbal and homeopathic remediesThe direct link to the blog article is: http://www.essentiallydogs.com/favorite-stuff/p***supplements*** started out as an educator and advocate for animals, as well as a teacher for special education students *** is now an award winning blogger based in New YorkShe has received recognition as The *** Top Blogger List as one of the bloggers listed, among other recognition in the blogging worldFor more information about her blog, www.*** please contact Ms*** at ***Press Release provided by Media Relations Consultant/Journalist/Publicist Ms*** ***Ms*** is an accomplished and respected year business development consultant/Producer/Director/Actress/Publicist and long time animal and social justice advocate with a practice based in the Los Angeles areaMs*** may be reached directly at ***
END
###
Issue the loan for nights housing: $270.76, NOW that after many months I have secured long term housing and have a working computer again, I will agree to make payments over the next two weeks to pay her backIF I can do better I will, but that is being realisticI asked her for help and at time she said yes and booked the nights stays for meThen she said it was hard for her to help and caused her anxiety, and I never asked her for help againHad I had the income I would have paid her back soonerI went through immense financial hardship and am just coming out of itThe extra night she said she is being charged when there wasn't a stay, I can call *** but that is between her and them, She was on the phone when the stay was bookedI suggested she file a dispute with them and I will call them to get more info but it is between their company and herI will still call as she has requested several timesThe $for the work I did and the only thing left is distribution, I should not have to refund as the work was done, see above and she was thrilled with itAlso charge for the writing work as an established, educated professional years a consultant, $which is still inexpensiveThe press release is above, written by me and has been shared with ***She is now saying don't distribute it because she wants paid back for the loan first,BUT the two are not relatedShe helped me and my dogs to have a roof for days when we were without housing, we have housing now, things back to normal, but a personal loan is not related to the workShe said if I distribute the release (which ...my words and experience will definitely help her and her business) she will sue meI do not understand that rationaleIt is exceptional work and she knows itIt could help her earn more income
So my resolution is simple: I do care about my clients, I did overcome hardship and it was tough!! My work is back on track and I did exceptional work (wrote that release for her while struggling with proper housing and food)I kept my dogs with me and we are goodI will call *** for her and see what transpired, and see if my help will push her dispute through as she askedI will repay the $she lent within days, sooner if possible and my work, my outstanding work that will help her, that is the business part and the part relevant to Revdex.com, I want to distribute my work, because years in business MANY good reviews and much respect by other philanthropists, entrepreneurs and those in the film industry who know me, my integrity, my very strong mind, my heart, my dedication to using my abilities to help others, I still want to help this person by helping her blog and distributing the work I did for her to the mediaIt will help her and that is what she needsPlease let me know the next step regarding the resolution, Revdex.comthank you! total complaints in many years and as you know, based on my rating and few very few complaints I am dedicated to my work and my clientsWe are human beings, life is not always perfect, but I am darn exceptional at my work and I do care and do have compassionSo just let me know what the resolution is that you find favorable (addressing this to the Revdex.com, in terms of helping to intervene for a positive resolution)A simple google search,imdb search, linked in viewing of my page, or the many social justice orgs I am a part of (*** of ALL, *** Rise and Stand eutectic) shows my integrity, work ethic, knowledge and experience and those who know me and my work know and respect me and are thankful for my helpAnyone the most hard working, capable, intelligence, good hearted people like myself can go through temp hardship and that is what happened hereMy other clients still standing by me, as they know and work is getting done to help many doing good in this world left and right by meI work until the wee hours of the a.mif I have to*** recognized this and said all she saw all over was good about me, and said in an email "you are an outstanding person" work so good etc, and I KNOW she needs the money, and I am doing my best to repay the loan days the best I can do, and I am trying to expedite it just to put this behind us!!
All the best,
*** ***

Hi, I am writing in response to the complaint issued by *** ***.A few important facts regarding the timeline, as well as the scope of work to be completed for her (which is complete pending distribution of the news story I wrote after conducting a full interview with her)One yes, *** and I
had an agreement, issued between myself and her regarding her participation in a marketing cooperative I was planning to run in May of I am an established consultant years, producer/director/publicist/actress and long time social justice and animal advocate respected in all industries*** acknowledged that as I encouraged her to do research about me months ago, and she indicated it was her insecurities from people not coming through for her many times in the past (this was in Sept of 2015) and apologized as she still wanted to work with me That conversation came about as I was displaced from housing (yes it can happen to educated professionals who are being responsible and advocates for good as many know, some of the most exceptional people can struggle financially etc) and although I was working on getting participation for the marketing cooperative, with a very low advertising fee to benefit animals, an awareness group I run called *** *** I could not get enough participants and therefore could not run the cooperativeWhen *** and I spoke in September I told her I could either return her money (the $200) or offer her something that would bring her much more benefit from my experience, in an effort to apologize for the let down and make up for itThose familiar with marketing cooperatives know the cost is very inexpensive because it is collective advertising where everyone chips in so to speak which is how the cost is low and everyone can benefitI ran one before, signed up participants for an island and it did quite well, but this time in Los Angeles and although benefiting animals, few signed upSo in Sept when we spoke, as I am a working Publicist/Journalist I said I can give you your money back (as I just mentioned) or I can do an interview with her, write a news story according to AP Style (what I was taught when I studied Journalism at a university, I am educated in both Journalism and Marketing), and then distribute this well both online through portals and to media contacts (comprised of print, TV, radio)She agreed to not have her money returned and she was very excited about the news storyThere were delays, as a long term animal advocate, that spring I had a young puppy brought to my doorstep in Los Angeles, they knew I was an animal advocate so they asked if I would adopt himI didI brought home a dog from my rescue and adopted him, he is the "ambassador of sorts" of *** ***, the awareness org I run that is a group based off of the non profit cbranch I run, So Cal Branch of Mid *** *** ***And my advisory board member for my company passed unexpectedly and next of kin did not come forward for her dog, so I adopted her and had two senior babies one very sick, who was over lbs who I assisted on slings to walk in his final daysIt was after this, months later in Sept when we spoke that I was still searching for an appropriate living situation for my pups and I, and was undergoing immense hardship, my two senior dogs passed on at this point while receiving very good medical care, they passed on their own, one a dog I had in my life for nearly years*** and I spoke, I wanted to benefit her in some way for the delay and the marketing coop not happening, I would have been happy to refund the $at that pointI was also happy to do the interview for her with the effective distribution, my clients vegan authors, filmmakers, philanthropists, entrepreneurs, etc all thrilled with the results and it has helped them a lotMy charge for news story writing and the distribution $600, worth every pennyI had charged $but rates increased this year due to time spent and since I have been charging the nearly same rate for news stories ($280) that was the cost then before returning to school for Journalism and before I secured effective contacts and greatly refined my abilitiesI told *** I wanted to help her, sincerely meant that, and I would NOT charge her the difference, for $to make up for the delay she would get the new story written after conducting the interview, and also the distributionI individually submit to media sources and my press releases through the online distribution I do, appear in google the same day its distributed (with a simple google search by title) so it helps so muchShe agreed and was thankfulWe began work on this and still I did not have a permanent apartmentToo many people give up on their animals too easily, if hard to find a place they give them upI stick by them and did and always willI paid for many short terms until I could find a rental, this caused immense hardship as it was much more expensive than rent and I could not afford to buy a computer, which I need for my work, so I had delays, hardship just making ends meet to keep a roof over head and hanging in there until I found a place which I have where my dogs and I could have a stable living situationExceptional people go through hardship I am proof and I still perpetuated my work, as quickly as possibleI am providing background as it is relevant.To sum it up, on DecI completed the nearly final draft of the news story, at times prior to this *** knowing what I was going through with housing or lack thereof, said don't rush with mine, I know you will do it etcI have the emailsBut it was completed nearly, we talked back and forth a lot during that time and worked on it together in google docs so she could easily comment, and let me know what she wanted to have added etcetcOn Dec19th I received an email from her indicating I am quoting "Wow!!!!!!!! I just went to that PR website and read the release, it is great" thanks so much!End quote from ***Then in January she said she was completing coursework for school to learn more about dogs (her) and I was waiting for when she completed the coursework to incorporate it into the releaseShe knew thisIt was complete as of Jan 14, I added that fact into the release I wrote for herThen on a separate basis she had helped me financially with a loan for several nights on different occasions at a hotel, as it was hard to afford that every day until I found appropriate housing for my dogs and II was really struggling, eating minimally just to afford housing (short term) until I found an appropriate dog friendly rental which I now have, Thank God! *** helped on separate occasions, once to secure a room on ***, and more nights of hotel rooms when we (my dogs and I) literally didn't have a place to stayI wanted to pay her back promptly for the loan and have been working on doing so, but I am just now getting back on my feet financially speaking and I assured her the moment I have the income to do so, I will pay her back for the loan amount which was for the nights she paid the hotel directly for two of the nights, and for the other, she logged into my account, paid with her card and then deleted her card as I asked her toIt was a big help when she helped as myself and my dogs that night especially had no where to goI even had her on the phone with *** when she booked it, she made the reservation for me in my account and I asked her to delete her card from my account which she didI realize the personal loan has nothing to do with Revdex.com or my business. So the issues, one $payment from *** ...marketing cooperative, which didn't happen due to lack of enough participation, so I offered to refund her money or do the press release with distributionI did the press releaseShe is now asking me not to distribute it as she wants paid back first for the loanBut we have an agreement and the loan amount is a separate issue, and the work would benefit her greatly as it has all of my other clients. The news story I wrote so it is clear here:Blogger Provides Readers with an Education for Responsible Animal Advocacy*** *** covers a broad array of topics on her blog, Essentially Dogs in an effort to better inform pet guard***s concerning the general health and well-being of their dogsPurchases from her website result in a donation from proceeds, utilized to feed rescue dogs in need***’s informative blog contains content that can be of benefit to the most savvy of dog guard***sTopics on her blog include, "A Clever Way to Administer Meds", which discusses options aside from the typical veterinar*** recommended pill pockets, and “Are Vaccines Really Safe?”, where she conveys her opinion regarding “conventional veterinar*** care regarding vaccinating dogs”Essentiallydogs.com began as an informative and educational site to which *** could refer to her grooming clients It has developed into a site where anyone located anywhere in the world with internet access can become more educated and be better advocates for their furry family membersGeneral categories on her blog include sections such as: healthcare, food and nutrition, insurance, evaluations of pet products, as well as current and pending legislation concerning man’s or woman’s best friendShe has a page on her blog dedicated to Dr*** ***, a veterinar*** from Canada who gained much notoriety for being outspoken regarding his opinion about the unethical and irresponsible practices of some veterinar***s As of January 14, 2016, *** completed her coursework and earned her certificate in his educational program, Dr***’ Animal Care According to *** it is “important to educate oneself so that when anyone is given medical advice or recommendations from veterinar***s concerning the care of one's pet, with proper knowledge the guard*** can effectively assess and discuss this information to make a decision which is in the best interest of their pet.” Additionally, *** has a section of her blog site featuring pet trainer/behaviorist M*** *** of Pooch PalsShe uses the Pooch Pals"doggie body language" chart, which is found on her blogShe received her grooming certificate from the International Nash Academy, and learned directly from a professional in the world of dogs Biologically speaking, the most appropriate diet for dogs, according to *** and many veterinar***s who specialize in nutrition is the raw diet*** states that “it is absolutely crucial that the raw diet is properly balanced, just like anything else which is not properly balanced, it could be detrimental.” The raw diet that *** recommends is based on the research and work of Dr*** *** Dr*** coined the acronym BARF which stands for Biologically Appropriate Raw Food*** has an article on her site, discussing Biologically Appropriate Raw Food, which can be found at http://www.essentiallydogs.com/dog-food-the-best *** does her research in an effort to provide the most up-to-date, informative, and beneficial information for pet parents to better care for their pets *** stated in a recent interview that “any product she lists on her blog involves digging deep to do extensive research regarding all ingredients”Products available on her site are listed at www.essentiallydogs.com/flash-sales*** negotiated a discount with *** available to her readers through her site at the direct aforementioned linkAny item purchased through her site results in *** donating a portion of the proceeds to feed rescue animals in needShe has a blog article on her site, which many have found to be useful regarding supplements for pets, which includes herbal and homeopathic remediesThe direct link to the blog article is: http://www.essentiallydogs.com/favorite-stuff/p***supplements.*** started out as an educator and advocate for animals, as well as a teacher for special education students *** is now an award winning blogger based in New YorkShe has received recognition as The *** Top Blogger List as one of the bloggers listed, among other recognition in the blogging worldFor more information about her blog, www.*** please contact Ms*** at ***.Press Release provided by Media Relations Consultant/Journalist/Publicist Ms*** ***Ms*** is an accomplished and respected year business development consultant/Producer/Director/Actress/Publicist and long time animal and social justice advocate with a practice based in the Los Angeles areaMs*** may be reached directly at *** END### Issue the loan for nights housing: $270.76, NOW that after many months I have secured long term housing and have a working computer again, I will agree to make payments over the next two weeks to pay her backIF I can do better I will, but that is being realisticI asked her for help and at time she said yes and booked the nights stays for meThen she said it was hard for her to help and caused her anxiety, and I never asked her for help againHad I had the income I would have paid her back soonerI went through immense financial hardship and am just coming out of it.The extra night she said she is being charged when there wasn't a stay, I can call *** but that is between her and them, She was on the phone when the stay was bookedI suggested she file a dispute with them and I will call them to get more info but it is between their company and herI will still call as she has requested several times.The $for the work I did and the only thing left is distribution, I should not have to refund as the work was done, see above and she was thrilled with itAlso charge for the writing work as an established, educated professional years a consultant, $which is still inexpensiveThe press release is above, written by me and has been shared with ***She is now saying don't distribute it because she wants paid back for the loan first,BUT the two are not relatedShe helped me and my dogs to have a roof for days when we were without housing, we have housing now, things back to normal, but a personal loan is not related to the workShe said if I distribute the release (which ...my words and experience will definitely help her and her business) she will sue meI do not understand that rationaleIt is exceptional work and she knows itIt could help her earn more incomeSo my resolution is simple: I do care about my clients, I did overcome hardship and it was tough!! My work is back on track and I did exceptional work (wrote that release for her while struggling with proper housing and food)I kept my dogs with me and we are goodI will call *** for her and see what transpired, and see if my help will push her dispute through as she askedI will repay the $she lent within days, sooner if possible and my work, my outstanding work that will help her, that is the business part and the part relevant to Revdex.com, I want to distribute my work, because years in business MANY good reviews and much respect by other philanthropists, entrepreneurs and those in the film industry who know me, my integrity, my very strong mind, my heart, my dedication to using my abilities to help others, I still want to help this person by helping her blog and distributing the work I did for her to the mediaIt will help her and that is what she needs.Please let me know the next step regarding the resolution, Revdex.comthank you! total complaints in many years and as you know, based on my rating and few very few complaints I am dedicated to my work and my clientsWe are human beings, life is not always perfect, but I am darn exceptional at my work and I do care and do have compassionSo just let me know what the resolution is that you find favorable (addressing this to the Revdex.com, in terms of helping to intervene for a positive resolution)A simple google search,imdb search, linked in viewing of my page, or the many social justice orgs I am a part of (*** of ALL, *** Rise and Stand eutectic) shows my integrity, work ethic, knowledge and experience and those who know me and my work know and respect me and are thankful for my helpAnyone the most hard working, capable, intelligence, good hearted people like myself can go through temp hardship and that is what happened hereMy other clients still standing by me, as they know and work is getting done to help many doing good in this world left and right by meI work until the wee hours of the a.mif I have to*** recognized this and said all she saw all over was good about me, and said in an email "you are an outstanding person" work so good etc, and I KNOW she needs the money, and I am doing my best to repay the loan days the best I can do, and I am trying to expedite it just to put this behind us!!All the best,*** ***

I typed a full response to this complaint beforeIndicating MANY details, in terms of how the marketing coop did not occur so I offered to refund her money, and I gave her double the value of services (will be $value once distributed, client does not want work distributed now until she is paid back for the personal loan)The press release is complete and we were working together on it over the holidays and she said she would be taking a course which upon completion we could add to the press releaseI have done thatI have been in business years, and I go above and beyond for clientsI offered her more than DOUBLE work product since the coop did not occur, the coop could not occur because we did not have enough participants that is why it is so inexpensive for them to get advertising, marketing / advertising coops run that wayShe said she would like the press release since the coop didn't happen instead of her money back, and as I said I didn't offer her a like value product, I offered to write and distribute the press releaseI have worked very long days for years helping clientsHer response to the press release in December was wow, you spent so much time, this is really goodI went to school for marketing and journalismOther clients who had to wait got their work and are getting picked up left and rightIn Dec I have a note from her, don't worry about mine until you catch up on others, I know you are going through a lot without being able to find housing etc (not her exact words but close I am paraphrasing and pointing that out, but I can pull the email, I have every email saved for past years)The press release is outstanding, AND it could be benefiting her now. The personal side and my "incredible" circumstances I want to say thisI am a publicist, a business development consultant, I've worked as an actress on TV (travel show), I produce on social justice films, I am a chairperson of various social justice organizations and I will say this, EXCEPTIONAL people can go through hard timesMy "incredible" circumstances I was having immense difficulty finding a suitable place to live in so cal, where as a long term animal advocate, I had to find a place for me and dogs and it was hardI had to pay daily/short term stays until I could find suitable living arrangements*** helped over the holiday with a LOAN yes for several days at a hotel so we would keep a roof over head, I could not visit family, I didn't even eat well on the holidays and I was working hour days to sustain and provide for myself and my dogsSo yes some friends helped, none of them were angry they thanked God I was okay and able to keep my dogs with meI worked until a.mon the computer, to get clients work done WELL as I care about my clients and keep sustaining, I had to do that for months and my dogs ate, but sometimes I did not have enough foodI am okay, I am an established professional with plenty of products of work and you do not, stay in business years if you don't care immensely about people and ones clientsI am an animal advocate, I kept my dogs with me as it should beTrust me I wanted to pay her back the first day she asked for the money and all who know me KNOW I am good to the coreI know she has indicated she doesn't want to hear about my hardship or explanationsBUT its TRUTHJust like in my writing for journalism, when *** said wait on me in Dec (I can pull email) we were editing in Dec too, actually had pleasant conversations and then she was finishing coursework, well I wasn't going to put the course work in the pr piece until it was complete. The press release I wrote is worth more than the $she paid, anyone reading this google my press releases, I wrote them (the recent ones) on minimal food because I had to pay so much daily for short terms until my dogs and I finally found a place to live., I slept in a church for days, they can vouch for me from the hardshipThe LOAN not business expense that was housing for my dogs and I (nights) we never went without a roof because each day I worked long days and it was a lot to provide that for months when hotels cost $70-$a day on the cheap end, and that was only option with family thousands of miles away and keeping my dogs (who had previously been abandoned by others, not Lady, lady's guardian passed in May).My point is extraordinary educated people can go through hardship and it doesn't mean you have done anything wrong, as in not working hard enough, or not tryingI have worked LONG days since I started my consulting practice, learning so much and working hard for many clientsI was going through hardship YET when the discussion came up with *** and I about do you want refund or I will help you more and do the press release, as it helped her specifically, not just part of a coop(I helped implement an advertising coop to increase tourism for an island before, I have proof of that too, so much proofLinked in, pages of work product, google search and see my social justice work, actual work product for clientsSo even though hardship I offered to basically triple value of work*** and I were making edits, my clients can see my PR before its put out to ask for changes, in DecAnd she said wait on hers, to get caught up on other work, keep roof overheadThe loan wasn't business, it was personal to help with housing when my dogs and I were in between housing.I AM an accomplished professional, there is public proof galoreI actually tripled her work product which I would get out today, BUT she says "don't distribute" or she'll sue meTo get your blog doing better, I would have said okay to release that the same dayBetter not in terms of content, I built you up, focused on your strengths, saw your value and good that you do (speaking to client)So when there is so much out there about my integrity why do you have such a hard time seeing mine when it is right in front of youI CARE about my clients, my heart is gold, I work harder than anyone I know and that press release is exceptionalthe best thing to do is distribute it to help you (my client).The loan, I stated I would pay it days from my responsethat would make sense, within days of the day I posted and I will do soTo wish you the very best sincerely and move forwardIt has not yet been days.You will be paid back for the personal loan in FULL the moment I have itIt is not yet days from my response, please see the value of the amazing work that could help you majorly if you would understand the value of my distributing my work that I did for youMy press releases to help people afford them ...the price to write them went up JUST $in years to $and then $for distribution which for an established publicist is very reasonableYou paid $for the work (the coop again which was cancelled offered to give back money, or said I'll do a press release, to make up for other advertising coop canceling, I simply didn't cancel all work I offered you something better or the refund, you accepted the press release with distribution.)If you go out and pay another established publicist to write and distribute the release as I do, even the services you are looking at much more.The loan, I am sorry I couldn't pay it back sooner, but I worked non stop and had to keep a roof overheadMy clients are happy dogs and I okay, and I overcame all obstacles and see how extraordinary it is that I was able to keep producing high quality work, through hardship.My career is established, veryOne look at my linked in demonstrates thatMy next bit of income will go to repay the person loan so we can just move forwardI wish you success with your blogAGAIN, it has not been days from my response indicating I will repay the loan within days

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:I have reported [redacted] and she has still not refunded my money. She did not complete the work she was supposed to do. It took several months to do write a press release that was a page long. It should not have taken more than a week to complete. Her phone number is not a working number so I cannot contact her via phone. I have emailed her hundreds of times. I have demanded my money back because she refused to provide a list of whom whom would be publishing the release. She told me that in order to put the list together she would need to do extensive work to tailor it specifically for me. I have the right to know where she is sending my press release to and what sources would be advertising for me. I refuse to be put on hold. I had begun this nightmare with [redacted] on May 4, 2015 - that's a year and 3 months ago. She has emailed me assuring me that she will pay me back by next week, by Saturday, before next month and on and on. She tells me that she was in the hospital, she was kicked out of her apartment, she has stalkers, and the list goes on. I do not want to hear excuses. I simply want my money back without long stories. If you look at other complaints, she does the same thing. She talks about how talented and how she is a special and caring person, but she does not behave as such. This is frustrating.Translate Desired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:I want my money back WITHOUT having to listen or read about her hardships and other "excuses" - just return my money.    
Regards,
[redacted]

The "personal" loan was for business purposes. Waiting months for work to be finished is
unacceptable. As she stated that the
advertising would greatly benefit my website, she has - in a sense - stolen
work from me for months as she has neglected to complete the work within a
reasonable amount of time.
The distribution is contingent upon getting the money I am
rightfully demanding
I aked her to speak to [redacted] because the issue is in regard
to her account and only she can access that information and communicate the
issue to them
The work is NOT done until the job is completed and
published. Also, whether I spent $or
$million, it has not impact upon reasonable time to have the job
complete. I lost prospective work due to
her neglect to finish the advertising work for close to a year
Just because I tell her that it's ok... You need not worry about the work..., it does
not give her the right to take another months to pay me back and to complete
the work. The "work" is not
exceptional until it is published
I do not want her to complete the job until I have my money
back that I loaned her for business purposes.
She does not need to understand my rational. My rationale is not relevant. I want my money back for the loan. I want her to assist with the [redacted] issue as
the payment was done via her account which I have no access to.
Her personal issues are irrelevant as I have my own
struggles and I have waited months to be reimbursed when I was promised it
would take less than a week
I saw the good in [redacted] until I experienced the reality of not
being paid back and putting my work on the back burner for close to a
year. A month is understandable, but
close to a year (especially when it is advertising services) is not excusable. A lower price and her hardship does not make
it ok to not keep her word about paying me back within a week and for taking
close to a year to complete a job.
This is too much for me to deal with. I will wait two weeks as [redacted] promised
(again) to pay me back. That would be
March 21st. She promised that she would
pay me back before or on March 21stAfter receiving that money I will decide
whether or not to request a refund for services not rendered. In the meantime, I told her not to circulate
or publish the press release until I am paid.
I hope she follows through and assists with the payment error with [redacted]
as it was her account and I cannot access that information. She still has not phone number
available. I hope she puts the money
into my [redacted] account.

My last communication I sent to [redacted] was at the end of the month of April, indicating that the company was having a severe cash flow crunch, and their was no unwillingness to refund the transaction, my attorney was also copied on that correspondence. I also explained to her that I let her out of the contract as a courtesy, as there was a contractual agreement, and I did not even charge her for every hour of work, which I did not. I simply asked for her patience, as I needed more time to refund her. In fact, the reason why [redacted] refunded the money so promptly was because I accepted the liability (meaning agreed promptly to refund the money).
When I spoke to [redacted], they said even though you told her you would refund her, this sounds like a case of buyers remorse, and they indicated that they typically fight those refunds and don't allow those refunds to go through. I explained I did agree to honor her refund and that I wished to do so, that IS the reason that the refund was processed, because I in fact wrote to [redacted], explained the situation, and said yes I want to give her her money back, there is documentation with [redacted] that I am the one that accepted liability for the transaction, meaning so the refund would be promptly returned to [redacted].
 As their recommendation, was that I should not terminate a contract due to buyer's remorse, again I said I understand that but agreed to let [redacted] out of the contract and wanted to refund her in full. So this is what happened and can be verified. AGAIN, the reason the refund was returned was because I informed [redacted] NOT to fight it, or delay it and that it should be returned. I did not have to let [redacted] out of the contract for changing her mind, but I did as that is what she requested, and I also felt the working relationship was strained and normally myself and my clients happily work together to achieve results. So yes I let her out of the agreement. There WAS in fact a delay in the refund, but as I last stated at the end of April it was going to be paid, there was a cash flow crunch. And again, I am the one who wrote to [redacted] to say please honor the charge back and refund the client. Now that the money has been refunded from my account, there is no further dispute here. I wish [redacted] the best and just want to put this to rest. I have gone above and beyond in letting her out of the contract in the first place, not charging her for EVERY hour of my time, and AGAIN even though [redacted] told me this was a case of buyer's remorse, and they typically don't let those charge backs go through, I wrote to them, and said I issued a termination agreement by way of my attorney, I agreed to a refund and I told them to please honor it, had I not done that this still would have been delayed. I wanted [redacted] to have her money back so that we both could just move forward from this. If there are any further questions, I am happy to answer them, but at the end of the day [redacted] has been refunded in full and was not even billed for every hour. thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:
I have reported [redacted] and she has still not refunded my money. She did not complete the work she was supposed to do. It took several months to do write a press release that was a page long. It should not have taken more than a week to complete. Her phone number is not a working number so I cannot contact her via phone. I have emailed her hundreds of times. I have demanded my money back because she refused to provide a list of whom whom would be publishing the release. She told me that in order to put the list together she would need to do extensive work to tailor it specifically for me. I have the right to know where she is sending my press release to and what sources would be advertising for me. I refuse to be put on hold. I had begun this nightmare with [redacted] on May 4, 2015 - that's a year and 3 months ago. She has emailed me assuring me that she will pay me back by next week, by Saturday, before next month and on and on. She tells me that she was in the hospital, she was kicked out of her apartment, she has stalkers, and the list goes on. I do not want to hear excuses. I simply want my money back without long stories. If you look at other complaints, she does the same thing. She talks about how talented and how she is a special and caring person, but she does not behave as such. This is frustrating.
Translate
 
Desired Resolution / Outcome
Desired Resolution:
Refund
select
Desired Outcome:
I want my money back WITHOUT having to listen or read about her hardships and other "excuses" - just return my money.
 
 
 
 
Regards,
[redacted]

The “personal” loan was for business purposes.  Waiting 10 months for work to be finished is
unacceptable.  As she stated that the
advertising would greatly benefit my website, she has - in a sense - stolen
work from me for 10 months as she has neglected to complete the work within a
reasonable amount of time. 
The distribution is contingent upon getting the money I am
rightfully demanding.
I aked her to speak to [redacted] because the issue is in regard
to her account and only she can access that information and communicate the
issue to them.
The work is NOT done until the job is completed and
published.  Also, whether I spent $2 or
$2 million, it has not impact upon reasonable time to have the job
complete.  I lost prospective work due to
her neglect to finish the advertising work for close to a year.
Just because I tell her that it's ok...  You need not worry about the work..., it does
not give her the right to take another 3 months to pay me back and to complete
the work.  The "work" is not
exceptional until it is published.
I do not want her to complete the job until I have my money
back that I loaned her for business purposes. 
She does not need to understand my rational.  My rationale is not relevant.  I want my money back for the loan.  I want her to assist with the [redacted] issue as
the payment was done via her account which I have no access to. 
Her personal issues are irrelevant as I have my own
struggles and I have waited months to be reimbursed when I was promised it
would take less than a week.
I saw the good in [redacted] until I experienced the reality of not
being paid back and putting my work on the back burner for close to a
year.  A month is understandable, but
close to a year (especially when it is advertising services) is not excusable.  A lower price and her hardship does not make
it ok to not keep her word about paying me back within a week and for taking
close to a year to complete a job. 
This is too much for me to deal with.  I will wait two weeks as [redacted] promised
(again) to pay me back.  That would be
March 21st.  She promised that she would
pay me back before or on March 21st. After receiving that money I will decide
whether or not to request a refund for services not rendered.  In the meantime, I told her not to circulate
or publish the press release until I am paid. 
I hope she follows through and assists with the payment error with [redacted]
as it was her account and I cannot access that information.  She still has not phone number
available.  I hope she puts the money
into my [redacted] account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This is another complaint - a followup for complaint [redacted]. I should have been paid back on or before March 12th 2016 as she stated in her response. It is now March 16th. She is clearly ignoring her promise again. She gives tons of excuses and has taken advantage of me for way too long. I don't want to read a whole novel of excuses and explanations. A bank would never accept that. When you get a loan from a bank, all that does not matter. No more excuses. I am disgusted with [redacted]'s lack of responsibility and respect. I foolishly trusted her work that she submitted to you in the last complaint and marked it as closed. She doesn't keep her word. I lost potential business due to her neglegence as well. Please refer to complaint [redacted] for details. I should not have closed the case. Because I have so many issues with her, I did not know how to describe the primary nature of the complain.
I want what was promised by [redacted] when she promised to reimbuse me in 2 weeks or sooner. It is now 18 days and I want my money back immediately. I want the same reimbursement as promised. 
Regards,
[redacted]