Ideal Fitness Center

Initial Business Response / [redacted] (1000, 8, 2015/09/17) */ Contact Name and Title: [redacted] General M Contact Phone: XXX-XXXXXXX Contact Email: [redacted] @idealfitnessranchocucamonga.com My name Is [redacted] , I am the new manager and have taken on resolving any matters with memberships issues I have gotten [redacted] cancelled from our gym and we have refunded her for ONLY months at each the reason we are not refunding May is because we require a day notice to cancel any plan which means members always get charged one more time as stated on our agreementsPlease feel free to call me at the gym at XXX-XXXXXXX so I can help any matters in the future thank you Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/09/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) I was refunded my money, and my membership canceledMy credit card has not been charged again

Initial Business Response /* (1000, 8, 2015/09/17) */
Contact Name and Title: *** *** General M
Contact Phone: XXX-XXXXXXX
Contact Email: ***@idealfitnessranchocucamonga.com
My name Is *** *** , I am the new manager and have taken on resolving any matters with memberships
issues
I have gotten *** *** cancelled from our gym and we have refunded her for ONLY months at each
the reason we are not refunding May is because we require a day notice to cancel any plan which means members always get charged one more time as stated on our agreementsPlease feel free to call me at the gym at XXX-XXXXXXX so I can help any matters in the future
thank you
Initial Consumer Rebuttal /* (2000, 10, 2015/09/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was refunded my money, and my membership canceledMy credit card has not been charged again

Initial Business Response /* (1000, 8, 2015/09/17) */
Contact Name and Title: *** *** General M
Contact Phone: XXX-XXXXXXX
Contact Email: ***@idealfitnessranchocucamonga.com
My name Is *** *** , I am the new manager and have taken on resolving any matters with memberships
issues
I have gotten *** *** cancelled from our gym and we have refunded her for ONLY months at each
the reason we are not refunding May is because we require a day notice to cancel any plan which means members always get charged one more time as stated on our agreementsPlease feel free to call me at the gym at XXX-XXXXXXX so I can help any matters in the future
thank you
Initial Consumer Rebuttal /* (2000, 10, 2015/09/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was refunded my money, and my membership canceledMy credit card has not been charged again