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iDeal Pest Control, LLC.

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Reviews iDeal Pest Control, LLC.

iDeal Pest Control, LLC. Reviews (1)

Mrs*** had contacted iDeal Pest Control for a complaint on stink bug activity on her home Stink bugs locate heat sources during the fall (crack and crevices of home) In order to slow down invasion of stink bugs on home all crack and crevices are to be treated
Mrs*** was informed that her home was to be treated and to have all windows and doors closed for services Service was performed on home 10-3-and invoice was paid on 10-3-for the amount of (-5% discount) for total of Mrs*** then requested window cleaning service on her home, as we offer discounts (15%) to pest control customers She requested a interior / exterior window cleaning service on her home for the total of Structural Spray for pest control can leave water deposits on windows from treatment due to crack and crevices and entry points around windows and door ways in which we treat for stinkbugs Though Mrs*** called and requested interior AND EXTERIOR window cleaningWindow services was performed on 10-10- On the date of 10-11-Mrs*** then complained about stinkbug activity from her fireplace Pest Control services can not be performed on fireplaces, so we offer screening on fireplaces on certain fireplaces Chimney service total was Mrs***s fireplaces qualified for screening and service was provided on 10-11- All services were called for and requested and iDeal had performed and completed all services in which Mrs*** had requested. On the date of 10-11-iDeal was informed by Mrs*** that she would pay for window cleaning service but not chimney service iDeal had contacted Mrs*** by phone and mail to settle services provided in which no reply As of 2-3-Mrs***s account still holds a balance in which she requested services for This is first complaint submitted and first complaint to respond to for iDeal Pest Control in all the years in service If Mrs*** was so frustrated with services we would have credited her first service Rather Mrs*** then had window cleaning service provided (interior window cleaning, which pest control service had no impact) and then requested for further service for fireplace I'm sorry that Mrs*** was not satisfied with service but when two additional services were requested and after the two services were provided Mrs*** claimed to NO PAYMENT that is the risk of service businesses Thank you for your time

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Address: 711 E Twinsburg Rd Unit 8, Northfield, Ohio, United States, 44067-4019

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