Ideal Tire Sales, Inc.

Misdiagnose broken wheel studs for 4 motor mounts.......
I have been a loyal customer of IDEAL TIRE since 2006, They have always done a great job on my vehicles. My last 3 visits were very Poor. They have charged me for a part they did not install but fixed old part, they have misdiagnosed my issue to get more money.. The last visit I took my 2008 maxima for complaints of a popping noise coming from my tire, they troubleshoot the car and test drove it, only to tell me that I would need 4 motor mounts and a transmission mount totaling $1356. I knew something was not right knowing I just got a brand new transmission installed at L[redacted], also how is it possible for all motor mounts to break at same time.. I refused service. I then took my vehicle to get a diagnostic at L[redacted]. They informed me that there is 1 motor mount bad but it is no major problem now. My problem was that there were 3 broken wheel studs on my driver front wheel, and that I was in a very dangerous situation by continuing to drive the vehicle. They repaired my vehicle totaling $89. I hear no more popping noise. My guess is that IDEAL mechanics seen a woman that they could cheat out of money by charging her for more parts then wat was needed. I was put in a dangerous situation. I have noticed that these problems started occurring after they got new mechanics. This was always my 1st choice when needing repairs, But now it's the total opposite. Good Bye IDEAL.....
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I drive all the way from Germantown, TN to come to Ideal Tires in Southaven, MS. As a woman, I have been taken advantage of at other tire stores/car repair places. First time, Ideal Tires quoted me prices over the phone so I call around to compare. Ideal Tires prices were lower or comparable to everyone else. And the staff couldn't be more customer service oriented. So nice, courteous, and respectful. I was there one time getting tires for my van and a young woman came in just at closing time. She was crying saying she needed some sort of work done on her car. Mr. C[redacted] (the owner) calmed her down and reassured her that he would fix her car even though they were about to close. I will never go anywhere else. ","pos-1