Identity Protection Plus Jones Road #Houston, TX TelNo.: [redacted] Email Address: [redacted] April 27, The Dispute Resolution Team Revdex.com West Loop South Ste Houston, TX Phone: (713)341- FAX: (713)867- *** [redacted] [redacted] Our Ref no.: [redacted] Dear Sir/Madam, We received your email on April 20, Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”I have reviewed Torchawa [redacted] complaint, in detailOur findings are as follows: 1) Our records indicated that Torchawa Harris spoke to one of our sales representative and agreed to enroll in our service2) Torchawa Harris enrolled in our service and that service was made available to her We quite simply asked Torchawa Harris to pay for the service at the agreed price3) Nevertheless, in order maintain goodwill with Torchawa Harris her account has been cancelledHer account reflects a zero balance and there will be no further billing to this account5) As a matter of policy, we do not report any data to any Credit Reporting Agencies In summary, we believe that we have been more than fair with Torchawa [redacted] Best regards, Sean [redacted] V.PConsumer Relations
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Thank you very much for your representation of my situation and resolution of this matter
Sincerely,
*** ***
Identity Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
February 25,
The Dispute Resolution Team
RevDex.com of Houston and South Texas
1333 West Loop South
Ste 1200, Houston, TX
Phone : (713)341-
Fax : (713) 867-
Ref: *** * *** Case No : ***
Our Ref no.: ***
TO WHOM IT MAY CONCERN:
We received your letter on February 25, 2014. Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”. I have reviewed Ms*** * *** complaint, in detail. Our findings are as follows:
1) Our records indicated that Ms. *** * *** placed an order with our company
2) Ms. *** * *** enrolled in our service and that service was made available to Ms. *** * ***. We quite simply asked Ms. *** * *** to pay for the service at the agreed price
3) Nevertheless, in order to maintain goodwill with Ms. *** * ***, her account has been cancelled. Our records showed that she was charge once for $83.25. A full refund of $83.25 has been issued to her Visa Card ending in 2213 representing all monies received by Identity Protection Plus from Ms. *** * ***. Her account reflects a zero balance and there will be no further billing to this account.
4.) Likewise, Ms. *** * *** has been placed on our Do Not Call list
In summary, we believe that we have been more than fair with Ms. *** * ***
Best regards,
*** ***V.P. Consumer Relation
"">Identity Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
May 13,
The Dispute Resolution Team
Revdex.com
West Loop South
Ste 1200, Houston, TX
Phone : (713)341-
Fax : (713)
867-
Ref: *** *** ID No
: ***
Our Ref no.: ***
TO WHOM IT
MAY CONCERN:
We received your letter on May 13, Thank you for bringing this matter
to our attention and for allowing us the opportunity to share “our side of the
story”I have reviewed *** *** complaint, in detailOur findings
are as follows:
1) Our records indicated that *** *** placed an order with our
company
2) *** *** enrolled in our service and that service was made
available to *** ***. We quite simply asked *** *** to pay for the service
at the agreed price
3) Nevertheless, in order to maintain goodwill with *** ***, his
account has been cancelled. His account
reflects a zero balance and there will be no further billing to this account
4) Likewise, *** *** has been placed on our Do Not Call list
In summary, we believe that we have been more
than fair with *** ***
Best regards,
*** ***
V.PConsumer Relation
Identity
Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
May 05,
The Dispute
Resolution Team
Revdex.com of
Houston and South Texas
West Loop South
Ste 1200, Houston, TX
Phone:(713)341-6116 Fax:(713) 867-
Ref: *** * *** ID No
:***
Our Ref no.: ***
TO WHOM IT
MAY CONCERN:
We received your letter on May 01, Thank you for bringing this matter to our attention and for allowing
us the opportunity to share “our side of the story”I have reviewed Ms*** * *** complaint, in detailOur findings are as follows:
1) Our records indicated that Ms*** * *** placed an order with
our company
2) Ms*** M *** enrolled in our service and that service was
made available to Ms*** M
***. We quite simply asked Ms*** M *** to pay for the service at the agreed price
3) Nevertheless, in order to maintain goodwill with Ms*** M ***,
her account has been cancelled. Her
account reflects a zero balance and there will be no further billing to this
account Likewise, Ms*** M ***
has been placed on our Do Not Call list
In summary, we believe that we have been more
than fair with Ms*** M ***
Best regards,
*** ***
V.PConsumer Relation
Identity Protection Plus
[redacted]
[redacted] ** [redacted]
March 17, 2014
The Dispute Resolution Team
Revdex.com
1333 West Loop South
Ste 1200, Houston, TX 77027
Phone : (713)341-6116
Fax : (713) 867-4947
Ref: [redacted] ID No. : [redacted]
Our Ref no.: [redacted]
TO WHOM IT MAY CONCERN: We received your letter on March 17, 2014. Thank you for bringing ...⇄ />
1) Our records indicated that Ms. [redacted] placed an order with our...⇄ />
2) Ms. [redacted] enrolled in our service and that service was made ...⇄ />
3) Nevertheless, in order to maintain goodwill with Ms. [redacted], ...⇄ />
4) Likewise, Ms. [redacted] has been placed on our Do Not Call list....⇄ />
In summary, we believe that we have been more than fair with Ms. ...⇄ />
Best regards,
Identity Protection Plus
9597 Jones Road #660 Houston, TX...
77065 Tel. No.: [redacted] Email Address: [redacted] ...⇄ April 27, 2016 The Dispute Resolution Team Revdex.com 1333 West Loop South Ste 1200 Houston, TX 77027 Phone: (713)341-6116 FAX: (713)867-4947 [redacted] [redacted] [redacted] Our Ref no.: [redacted] Dear Sir/Madam, We received your email on April 20, 2016. Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”. I have reviewed Torchawa [redacted] complaint, in detail. Our findings are as follows: 1) Our records indicated that Torchawa Harris spoke to one of our sales representative and agreed to enroll in our service. 2) Torchawa Harris enrolled in our service and that service was made available to her. We quite simply asked Torchawa Harris to pay for the service at the agreed price. 3) Nevertheless, in order maintain goodwill with Torchawa Harris her account has been cancelled. Her account reflects a zero balance and there will be no further billing to this account. 5) As a matter of policy, we do not report any data to any Credit Reporting Agencies. In summary, we believe that we have been more than fair with Torchawa [redacted] Best regards, Sean [redacted] V.P. Consumer Relations
Identity Protection Plus Jones Road #Houston, TX TelNo.: [redacted] Email Address: [redacted] April 27, The Dispute Resolution Team Revdex.com West Loop South Ste Houston, TX Phone: (713)341- FAX: (713)867- *** [redacted] [redacted] Our Ref no.: [redacted] Dear Sir/Madam, We received your email on April 20, Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”I have reviewed Torchawa [redacted] complaint, in detailOur findings are as follows: 1) Our records indicated that Torchawa Harris spoke to one of our sales representative and agreed to enroll in our service2) Torchawa Harris enrolled in our service and that service was made available to her We quite simply asked Torchawa Harris to pay for the service at the agreed price3) Nevertheless, in order maintain goodwill with Torchawa Harris her account has been cancelledHer account reflects a zero balance and there will be no further billing to this account5) As a matter of policy, we do not report any data to any Credit Reporting Agencies In summary, we believe that we have been more than fair with Torchawa [redacted] Best regards, Sean [redacted] V.PConsumer Relations
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Thank you very much for your representation of my situation and resolution of this matter
Sincerely,
*** ***
Identity Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
February 25,
The Dispute Resolution Team
RevDex.com of Houston and South Texas
1333 West Loop South
Ste 1200, Houston, TX
Phone : (713)341-
Fax : (713) 867-
Ref: *** * *** Case No : ***
Our Ref no.: ***
TO WHOM IT MAY CONCERN:
We received your letter on February 25, 2014. Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”. I have reviewed Ms*** * *** complaint, in detail. Our findings are as follows:
1) Our records indicated that Ms. *** * *** placed an order with our company
2) Ms. *** * *** enrolled in our service and that service was made available to Ms. *** * ***. We quite simply asked Ms. *** * *** to pay for the service at the agreed price
3) Nevertheless, in order to maintain goodwill with Ms. *** * ***, her account has been cancelled. Our records showed that she was charge once for $83.25. A full refund of $83.25 has been issued to her Visa Card ending in 2213 representing all monies received by Identity Protection Plus from Ms. *** * ***. Her account reflects a zero balance and there will be no further billing to this account.
4.) Likewise, Ms. *** * *** has been placed on our Do Not Call list
In summary, we believe that we have been more than fair with Ms. *** * ***
Best regards,
*** ***V.P. Consumer Relation
"">Identity Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
May 13,
The Dispute Resolution Team
Revdex.com
West Loop South
Ste 1200, Houston, TX
Phone : (713)341-
Fax : (713)
867-
Ref: *** *** ID No
: ***
Our Ref no.: ***
TO WHOM IT
MAY CONCERN:
We received your letter on May 13, Thank you for bringing this matter
to our attention and for allowing us the opportunity to share “our side of the
story”I have reviewed *** *** complaint, in detailOur findings
are as follows:
1) Our records indicated that *** *** placed an order with our
company
2) *** *** enrolled in our service and that service was made
available to *** ***. We quite simply asked *** *** to pay for the service
at the agreed price
3) Nevertheless, in order to maintain goodwill with *** ***, his
account has been cancelled. His account
reflects a zero balance and there will be no further billing to this account
4) Likewise, *** *** has been placed on our Do Not Call list
In summary, we believe that we have been more
than fair with *** ***
Best regards,
*** ***
V.PConsumer Relation
Identity
Protection Plus
*** *** *** ***
*** ** ***
*** *** ***
May 05,
The Dispute
Resolution Team
Revdex.com of
Houston and South Texas
West Loop South
Ste 1200, Houston, TX
Phone:(713)341-6116 Fax:(713) 867-
Ref: *** * *** ID No
:***
Our Ref no.: ***
TO WHOM IT
MAY CONCERN:
We received your letter on May 01, Thank you for bringing this matter to our attention and for allowing
us the opportunity to share “our side of the story”I have reviewed Ms*** * *** complaint, in detailOur findings are as follows:
1) Our records indicated that Ms*** * *** placed an order with
our company
2) Ms*** M *** enrolled in our service and that service was
made available to Ms*** M
***. We quite simply asked Ms*** M *** to pay for the service at the agreed price
3) Nevertheless, in order to maintain goodwill with Ms*** M ***,
her account has been cancelled. Her
account reflects a zero balance and there will be no further billing to this
account Likewise, Ms*** M ***
has been placed on our Do Not Call list
In summary, we believe that we have been more
than fair with Ms*** M ***
Best regards,
*** ***
V.PConsumer Relation
Identity Protection Plus
[redacted]
[redacted] ** [redacted]
March 17, 2014
The Dispute Resolution Team
Revdex.com
1333 West Loop South
Ste 1200, Houston, TX 77027
Phone : (713)341-6116
Fax : (713) 867-4947
Ref: [redacted] ID No. : [redacted]
Our Ref no.: [redacted]
TO WHOM IT MAY CONCERN:
We received your letter on March 17, 2014. Thank you for bringing ...⇄ /> 1) Our records indicated that Ms. [redacted] placed an order with our...⇄ /> 2) Ms. [redacted] enrolled in our service and that service was made ...⇄ /> 3) Nevertheless, in order to maintain goodwill with Ms. [redacted], ...⇄ /> 4) Likewise, Ms. [redacted] has been placed on our Do Not Call list....⇄ /> In summary, we believe that we have been more than fair with Ms. ...⇄ /> Best regards,
[redacted]V.P. Consumer Relation
Identity Protection Plus
9597 Jones Road #660 Houston, TX...
77065 Tel. No.: [redacted] Email Address: [redacted] ...⇄ April 27, 2016 The Dispute Resolution Team Revdex.com 1333 West Loop South Ste 1200 Houston, TX 77027 Phone: (713)341-6116 FAX: (713)867-4947 [redacted] [redacted] [redacted] Our Ref no.: [redacted] Dear Sir/Madam, We received your email on April 20, 2016. Thank you for bringing this matter to our attention and for allowing us the opportunity to share “our side of the story”. I have reviewed Torchawa [redacted] complaint, in detail. Our findings are as follows: 1) Our records indicated that Torchawa Harris spoke to one of our sales representative and agreed to enroll in our service. 2) Torchawa Harris enrolled in our service and that service was made available to her. We quite simply asked Torchawa Harris to pay for the service at the agreed price. 3) Nevertheless, in order maintain goodwill with Torchawa Harris her account has been cancelled. Her account reflects a zero balance and there will be no further billing to this account. 5) As a matter of policy, we do not report any data to any Credit Reporting Agencies. In summary, we believe that we have been more than fair with Torchawa [redacted] Best regards, Sean [redacted] V.P. Consumer Relations