iDigitize

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The customer was satisfied with the result of her orderThe initial complaint was made to the *** *** and not to usThis was a mistake from the customer, she had confused us with ***Please see email from customer which is in the attachment. Thanks

Revdex.com:At this time, I have not been contacted by iDigitize regarding complaint ID ***.Sincerely,*** ***

At this time, I have been contacted directly by Mayo Video regarding complaint ID ***, however my complaint has NOT been resolved because:
Waldo refuses to respond to my emails requesting a refundHow do we escalate this to the next level?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Mayo Video regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted directly by Mayo Video regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
Waldo emailed us offering a refund of $116, though he never followed through on that offer.  However, more importantly,...

$116 is much less than the original amount I was seeking as a refund, but nevertheless, he didn't even give the $116 refund.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]