iDrive Autohaus Ltd

***,On April 19, when your were on my lot looking at this car, I demonstrated all the options availableAs we discussed further, you asked me if the car had distronic plus and I said "no, it does not." I would have demonstrated that to you when on freeway, had it been available.At that point, you
continued evaluating the car, and decided to purchase itI offered you $12,- almost retail - for your tra(KBB retail = $13,791) and I sold you this car, the Mercedes Efor $under KBB estimated valueI also offered you a interest rate and extended warranty coverage with zero deductible at a very good priceI also showed you that there was no profit made on this car.After receiving your email on May 9, I offered to unwind the deal on that day and take the car back at no cost to you. You declined my offer. I am never satisfied if a customer is not happy with a vehicle purchased from my lotI understand that the options are of paramount importance to you.I am including, via attachment, the KBB on the Benz and on your trade as well as an additional KBB detailing the value that the distronic option would add to the vehicleAdditionally, I am including a listing of the current Ecars available through the auction - all at a significantly higher cost than you paid.I am not in any position to compensate you $The features of the car were detailed to you, you then drove the car from Portland to Seatlle on April with no mention of any issue with features, the car was driven back to Portland on May when the title was picked up and again, no mention of missing distronicWith this feature being of such paramount importance to you, I am surprised that this issue did not arise for you until May 9thHowever, the minute it did arise, I offered complete return of the vehicle at no cost to youBased on my loss of profit on the car, that was the only option for me at the time
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