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IES Coatings, Inc

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IES Coatings, Inc Reviews (1)

[redacted] was seen in the office on Saturday June 13,2015 for a surgical procedure.  In accordance with his insurance company, a claim was first filed with his medical insurance company on Monday June 15, 2015.   The benefits for the procedure were received from the medical insurance...

company on July 16, 2015. At this point, a claim for benefits was filed with his dental insurance. [redacted] dental insurance requires that all medical insurance benefits be settled and prior to receiving a claim for services. Copies of medical claims along with the claim to his dental insurance were received and processed by his dental insurance on 9/2/2015.   We received a request for x-ray review on 10/13/2015 from his dental insurance. Insurance companies do not return films that are requested for review. Therefore, because the X-Ray was not digital, but was a film X-Ray that required duplication. The X-Ray was sent for duplication without charges to the patient. The duplicate X-Ray along with a resubmitted claim was sent out on 11/9/2015. No response has been received.   Delaying the status of a claim or delaying insurance reimbursement in no way is a financial benefit to our office. In fact, the opposite is true. The only party that benefits in what is a delay of payment tactic is the insurance provider.    All claims and requests for information were filed in a timely manner. Filing of claims both medical and dental is a frustrating service that our office provides, but is not required to do. If [redacted] would prefer to file his own insurance claims, I will end the process immediately and bill him directly instead for the remaining balance of the claim.

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Address: 1336 White Horse Rd, Greenville, South Carolina, United States, 29605-4943

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