[redacted] was seen in the office on Saturday June 13,for a surgical procedure In accordance with his insurance company, a claim was first filed with his medical insurance company on Monday June 15, The benefits for the procedure were received from the medical insurance company on July 16, At this point, a claim for benefits was filed with his dental insurance [redacted] dental insurance requires that all medical insurance benefits be settled and prior to receiving a claim for servicesCopies of medical claims along with the claim to his dental insurance were received and processed by his dental insurance on 9/2/ We received a request for x-ray review on 10/13/from his dental insuranceInsurance companies do not return films that are requested for reviewTherefore, because the X-Ray was not digital, but was a film X-Ray that required duplicationThe X-Ray was sent for duplication without charges to the patientThe duplicate X-Ray along with a resubmitted claim was sent out on 11/9/No response has been received Delaying the status of a claim or delaying insurance reimbursement in no way is a financial benefit to our officeIn fact, the opposite is trueThe only party that benefits in what is a delay of payment tactic is the insurance provider All claims and requests for information were filed in a timely mannerFiling of claims both medical and dental is a frustrating service that our office provides, but is not required to doIf [redacted] would prefer to file his own insurance claims, I will end the process immediately and bill him directly instead for the remaining balance of the claim
[redacted] was seen in the office on Saturday June 13,for a surgical procedure In accordance with his insurance company, a claim was first filed with his medical insurance company on Monday June 15, The benefits for the procedure were received from the medical insurance company on July 16, At this point, a claim for benefits was filed with his dental insurance [redacted] dental insurance requires that all medical insurance benefits be settled and prior to receiving a claim for servicesCopies of medical claims along with the claim to his dental insurance were received and processed by his dental insurance on 9/2/ We received a request for x-ray review on 10/13/from his dental insuranceInsurance companies do not return films that are requested for reviewTherefore, because the X-Ray was not digital, but was a film X-Ray that required duplicationThe X-Ray was sent for duplication without charges to the patientThe duplicate X-Ray along with a resubmitted claim was sent out on 11/9/No response has been received Delaying the status of a claim or delaying insurance reimbursement in no way is a financial benefit to our officeIn fact, the opposite is trueThe only party that benefits in what is a delay of payment tactic is the insurance provider All claims and requests for information were filed in a timely mannerFiling of claims both medical and dental is a frustrating service that our office provides, but is not required to doIf [redacted] would prefer to file his own insurance claims, I will end the process immediately and bill him directly instead for the remaining balance of the claim