IExperts

Initial Business Response /* (1000, 15, 2015/09/16) */
This is [redacted] , Manager of Iexperts , as of today 9/14/2015 I have acknowledge the complaint and situation put forward by the customer [redacted] and have responded to her today of 9/14/2015 and confirmed with [redacted] that she may come...

into our location to receive a refund of 40.00 for her iphone 4s battery. She accepted the response and confirmed she will come in for her refund.
Initial Consumer Rebuttal /* (2000, 17, 2015/09/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was offered an apology, which I accepted and given a refund.