iGeeks Repair Reviews (4)
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iGeeks Repair Rating
Address: 3 1/2 West Lancaster Avenue, Ardmore, Pennsylvania, United States, 19003
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Address: 3 1/2 West Lancaster Avenue, Ardmore, Pennsylvania, United States, 19003
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From: iGeeks Ardmore Date: Thu, Nov 3, at 11:AMSubject: Fwd: complaint id: [redacted] To: [redacted] @myRevdex.com.orgHey [redacted] ***,This is Jing from iGeeks in Ardmore locationI just spoke with you regarding the complaint from customer [redacted] ***I just want you to know the issue has been resolved since last weekPlease confirm with [redacted] if you needThanks in advance
We did replace the screen times without charge for this customer after the repairFirst time the screen do have the problem and we change it for himThe second time the customer complaint the color is too clear and he don't like it so we change it for him againBut the last time
when the customer came in, the glass is broken and he want to get it fixed for freeBut base on our store policy, we will not offer any warranty for the physical damage and all the policy written on the receipt and order slipMore important, our employee explain it to him every time before he left the shopWe don't do anything wrong and already tried our best to work with customerbut we can not break our policy to give him full refundIf customer wants to get it fixed, we can offer him 30% offThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thank you for your help with this matter
Regards,
*** ***
From: iGeeks Ardmore <igeeks.ardmore@[redacted].com>Date: Thu, Nov 3, 2016 at 11:12 AMSubject: Fwd: complaint id: [redacted]To: [redacted]@myRevdex.com.orgHey [redacted],This is Jing from iGeeks in Ardmore location. I just spoke with you regarding the complaint from customer [redacted]. I just want you...
to know the issue has been resolved since last week. Please confirm with [redacted] if you need. Thanks in advance.