iHeartRadio

***, I know you are already in contact with Heidy from our customer care team..we received support cases from you which created some routing issues (now resolved) that led to delays in getting a response to you I had an opportunity to review your inquiry and think it would be best
to work with Heidy on troubleshooting this instance...we have no other customer complaining of this issue and we have millions of users so it may be unique to your phone, ISP,etc In any case, if you want to cancel or if you need to request a refund - Heidy can help you on both. I hope this note finds you well and we can get this resolved for you Feel free to contact me directly if you need any further support Michael B***Vice President, Business Operations & Partnerships

I hate your new format on KEZW

If it weren't for Jim T[redacted] I wouldn't listen at all. Definately not the kind of music one wants to wake up too. I'm betting you've lost half your radio listening audience nbe cause of it