[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business can contact me for resolution to this complaint as stated in their response.
Regards,
[redacted]
We informed the customer of all theses issues before we did the work. She was the one to tell us to install install the way we did. The road elevation, where the culvert is, is higher than the home. We explained this and informed the customer that we could only discharge it to one spot where there...
was a swail in the yard where is could drain naturally away from the home. The piping we used is approved by state and local codes for external use. We would be happy to meet the home owner at the home to settle the disagreement.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business can contact me for resolution to this complaint as stated in their response.
Regards,
[redacted]
We informed the customer of all theses issues before we did the work. She was the one to tell us to install install the way we did. The road elevation, where the culvert is, is higher than the home. We explained this and informed the customer that we could only discharge it to one spot where there...
was a swail in the yard where is could drain naturally away from the home. The piping we used is approved by state and local codes for external use. We would be happy to meet the home owner at the home to settle the disagreement.