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IHOP 36-221

155 Bill France Blvd., Daytona Beach, Florida, United States, 32114

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IHOP 36-221 Reviews (%countItem)

During my visit at IHOP I ordered a Buttermilk crispy chicken sandwich with some hashbrowns and what I received was a brunch sandwich with hashbrowns. I was discussing this with one of my friends that the sandwich was not what I ordered and one of the employees then over heard what I had to say about my food so they tried to correct it and then when they brought me back the next plate after waiting for my food an additional 15-20 minutes she comes back with the correct sandwich and brought me fries instead of hashbrowns. I was not wanting to wait more time to have them correct the order again so I told her I would keep the fries. When I received my bill and wanted to go the store manager apparently was the one who rung up my order was what I was told by the waitress and the manager had clocked out and left for the day. SO I had to wait there till the manager came back to the store so they can charge my debit card.
Product_Or_Service: Buttermilk Chicken Sandwich
Order_Number: Chk. No***
Account_Number: Receipt number: 12/8

Desired Outcome

Refund Please contact my email at *** or my phone number *** I have my receipt I would like to receive a refund for this inconvenience and if possible a free desert item at my next visit

IHOP 36-221 Response • Aug 17, 2020

Please refer to the attached letter. Thank you.

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Address: 155 Bill France Blvd., Daytona Beach, Florida, United States, 32114

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