Not sure who will see this but I recently got my theeth cleaned here at UDA on Jones Franklin Rd and the girl, ***, that cleaned my teeth was the most ignorant person I have ever heardTalking about another girl in the office to another a male assistantI'm sitting here in the chair and she bad mouthing this woman thats works with one of the other doctorsHate to say it but I think she was bad mouthing her because she was whiteDon't think I'm coming back here againShame people have to act like that
Clinically I have no complaintsThe dental hygienist, dentist, and periodontist I have seen have been fine and I am not concerned with the quality of careThey were professional, knowledgeable, and clearly invested in my dental health
With that said, their business office is completely disorganizedThey lose payments, mix up files, bill for visits over a year in the past, and absolutely refuse to return calls when trying to straighten it out
As happy as I was with their care, I cannot continue to allow them to impact my finances and my blood pressureI am in the process of changing providers
The dental practice seems to be fineBilling is where I have an issueWhen a sizable chunk of one of my visits wasn't paid by insurance I got a bill...not their fault or mine, just one of those thingsI called and told them I would pay as much as I could each month, and I have done that despite monthly interest charges of $50-on a $balanceThis week I saw that on payday I would be able to pay my balance in full, so I sent the invoice back clearly stating that if they can wait until the 17th, one week away, they could debit my card for the full amount due, I was glad I could finally make it rightWell, two days later I find that they have not waited but have instead cleaned out my bank account leaving me with nothing to live on for the next five daysNeedless to say I won't be utilizing their services any more,
Not sure who will see this but I recently got my theeth cleaned here at UDA on Jones Franklin Rd and the girl, [redacted], that cleaned my teeth was the most ignorant person I have ever heard. Talking about another girl in the office to another a male assistant. I'm sitting here in the chair and she bad mouthing this woman thats works with one of the other doctors. Hate to say it but I think she was bad mouthing her because she was white. Don't think I'm coming back here again. Shame people have to act like that.
Not sure who will see this but I recently got my theeth cleaned here at UDA on Jones Franklin Rd and the girl, ***, that cleaned my teeth was the most ignorant person I have ever heardTalking about another girl in the office to another a male assistantI'm sitting here in the chair and she bad mouthing this woman thats works with one of the other doctorsHate to say it but I think she was bad mouthing her because she was whiteDon't think I'm coming back here againShame people have to act like that
Clinically I have no complaintsThe dental hygienist, dentist, and periodontist I have seen have been fine and I am not concerned with the quality of careThey were professional, knowledgeable, and clearly invested in my dental health
With that said, their business office is completely disorganizedThey lose payments, mix up files, bill for visits over a year in the past, and absolutely refuse to return calls when trying to straighten it out
As happy as I was with their care, I cannot continue to allow them to impact my finances and my blood pressureI am in the process of changing providers
The dental practice seems to be fineBilling is where I have an issueWhen a sizable chunk of one of my visits wasn't paid by insurance I got a bill...not their fault or mine, just one of those thingsI called and told them I would pay as much as I could each month, and I have done that despite monthly interest charges of $50-on a $balanceThis week I saw that on payday I would be able to pay my balance in full, so I sent the invoice back clearly stating that if they can wait until the 17th, one week away, they could debit my card for the full amount due, I was glad I could finally make it rightWell, two days later I find that they have not waited but have instead cleaned out my bank account leaving me with nothing to live on for the next five daysNeedless to say I won't be utilizing their services any more,
Not sure who will see this but I recently got my theeth cleaned here at UDA on Jones Franklin Rd and the girl, [redacted], that cleaned my teeth was the most ignorant person I have ever heard. Talking about another girl in the office to another a male assistant. I'm sitting here in the chair and she bad mouthing this woman thats works with one of the other doctors. Hate to say it but I think she was bad mouthing her because she was white. Don't think I'm coming back here again. Shame people have to act like that.