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IL Bastardo

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IL Bastardo Reviews (2)

*** *** had an event with us on April ***When the bill was presented to her she refused to pay stating she had seen a rat in the restaurantThe manager tried to speak with her to get further
information but was told by *** ***'s Assistant that she did not want to discuss it at that timeWe took *** ***'s credit card information and were provided a copy of her photo id verifying that she was the signer of this cardThe next day *** *** came to the restaurant and spoke with the manager on dutyShe tried to extort the manager by stating she had video of a rat in the restaurant and that she would post the video on you tube unless we allowed her to not pay for the eventWe provided a service to *** *** and her guests which they consumed and are responsible to pay forWe have pictures of *** *** and her guests drinking and having a great time in our photo boothShe was suppose to pay extra for the photo booth as well as the DJ but to date has notWe also have video from this evening showing her and her guests eating, drinking and enjoying their eventThe only time *** *** had a complaint was when it was time to pay for those services

Review: Here is the body of an e-mail I sent after my incident. I sent it to the restaurant and the parent company twice, and have not received work back from either. -------------- To the manager - I just left your establishment about 30 minutes ago. I was with a party in the back area. There were patrons dancing on table next to us, and near the end of my time in your restaurant a patron from the other table decided to make the leap onto my table. She knocked the table over, which caused all of the drinks and waters from 8 people to spill in my direction, soaking my coat, purse, and clothing. This happened around 4:10pm. I had to leave my table and go to the bar to attempt to wipe down my belongings. When I returned back to my table, the girl was back up on the table again, and all the busboys were standing around laughing. I respectfully request that your establishment pay for the dry cleaning of my coat and dress, and the cleaning of my purse. It was obvious that the patron in question was highly inebriated, and no one made any effort to remove her from dancing on tables, a severe physical liability to herself and to others. In fact, is is a miracle I was not more injured when the table fell onto me. I have a picture of the girl on her table and am more than happy to provide any other necessary details about my terrible experience in your place of business. I look forward to a quick response and favorable resolution to my complaint.Desired Settlement: At this point the damage is done to my belongings and my psyche -- I have a slight fear of being injured while dining out with friends, a concern that was not previously a worry for me. I would like Il Bdo to enforce that no one can stand on their tables, that they end their "all you can drink" brunch, or stop serving to patrons who are visibly intoxicated, that they are more responsive to customer complaints, and that they pay for the full cost of my DKNY full-length down coat and Pulicati leather purse ($500 total).

Consumer

Response:

At this time, I have not been contacted by IL Bdo regarding complaint ID [redacted]. I was not contacted after I initially reached out to the business back in February, and they have made no effort to reach out to me since the filing of my complaint.

Sincerely,

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Description: RESTAURANTS

Address: 191 7th Avenue, New York, New York, United States, 10011

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Web:

nycrg.com

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Shady, yet now dead: once upon a time this website was reported to be associated with IL Bastardo, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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