Illinois Collection Service

Initial Business Response / [redacted] (1000, 7, 2015/07/21) */ This account was paid in full on 7/7/and is closed in our office

We have reviewed the account in question and the account has been transferred to a new representative who has already spoken with the consumer Our supervisor will provide re-training as needed We apologize that you had a bad experience with our agency and trust the new representative will work with you to resolve the account

Ms [redacted] ,We apologize for contacting you at your employer, and have noted this account to not call again Your work number was given to us by our client, who appears to also be your employer, Dreyer Medical Clinic We have spoken to Dryer and informed them of your complaint and they have agreed to cancel the account from collections, which we have done as of this morning, 2/22/ You may now deal directly with the billing department at Dreyer to resolve this balance.Regards.Nate ***Vice President