This is my first time posting anything like this Illuminations were by far the most expensive of any of the bids that we got for our home in College Park That said, we went with them because they seemed like they knew the most and had the best plan The installation was a nightmare: took times as long as it should have, they damaged my landscape beds, they kept asking ME for advise on the electrical wiring portion of it (i am not an electrician...), etc We have around lights and the system was SUPPOSED to be expandable as we have additional transformers, etc About one month after the install I discovered that several of the wire run were done in gauge wire, which is below the recommended gauge, especially for long runs (which should be at LEAST gauge even for short runs according to EVERY LED fixture manufacturer.) When I called the owner of the company about it, he essentially told me that they don't count on customers investigating the system after install, and claimed that the system is expandable, but that new wire runs would be needed (which I would have to pay for) My response was that that's not expanding, it's REPLACING To their credit, most of the system is fine, but almost $7K spent with these guys on a brand new system, and now I am going to have to do new wire runs less than months after install Unbelievable
This is my first time posting anything like this Illuminations were by far the most expensive of any of the bids that we got for our home in College Park That said, we went with them because they seemed like they knew the most and had the best plan The installation was a nightmare: took times as long as it should have, they damaged my landscape beds, they kept asking ME for advise on the electrical wiring portion of it (i am not an electrician...), etc We have around lights and the system was SUPPOSED to be expandable as we have additional transformers, etc About one month after the install I discovered that several of the wire run were done in gauge wire, which is below the recommended gauge, especially for long runs (which should be at LEAST gauge even for short runs according to EVERY LED fixture manufacturer.) When I called the owner of the company about it, he essentially told me that they don't count on customers investigating the system after install, and claimed that the system is expandable, but that new wire runs would be needed (which I would have to pay for) My response was that that's not expanding, it's REPLACING To their credit, most of the system is fine, but almost $7K spent with these guys on a brand new system, and now I am going to have to do new wire runs less than months after install Unbelievable