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Illusions Color Spa

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Illusions Color Spa Reviews (1)

Initial Business Response / [redacted] (1000, 10, 2016/02/01) */ I am so sorry that [redacted] is not happy with her colorWe tried to make her happy and spent a lot of time with her on both visitsMy team is highly trained in hair color and we always do a very thorough consultation with every guest*** came in and was used to getting what used to be called frosting of the hairShe thought she was ready for an updated look which we gave her and my designer duplicated the picture we choseShe called saying she wanted more blonde so we were more than happy to have her come in and take care of her needsWe again gave her a complete consultation with pictures and again duplicated the look she chose from out pinterest pageThan she emailed saying she wanted a refundWe had spent and endless amount of time with her on both of her visits and we created the color she chose it just was different from what she was usedShe desired an updated hair color but when she received it she was not happyWe offered her to come back in a third time but she refused and wanted a refundI feel as though my team went above and beyond to please herWe are sorry that she did not like her new lookWe have many older guests that love a new look but [redacted] was difficult Sincerely, [redacted]

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