iLoveKickboxing - Aurora

I purchased the '5 class with free gloves' introduction to the studio. I attended my first class on March 23, 2018. Naturally, after class, Melinda went into sales mode. I wasn’t sure if I could make it worth while for unlimited classes. I stressed to her at that time, that only the 7:45am class was of any interest to myself. I do not work a typical 9-5 job and have a child in competitive sports. Any evenings and weekends were out of the question. She mentioned that I had until the end of business to get the $100.00 off the sign up fee. I did, indeed, come back and sign up. I gave $900 in cash and agreed to $353.00 on my VISA. I only purchased the 65 class card. Later that evening, I was called and told that I needed to pay the ‘sign up’ fee and bring the total on my VISA to $420.00. I agreed. I attended 3 classes before I had a death in the family and had to attend to those affairs. Just as I was going to go back to classes, via Facebook (and only Facebook) the establishment stated that the 7:45am class would be canceled. I immediately commented on that post that this would not work for me.
I was told I had to send an email in stating I wanted to cancel my contract. My initial email went out on 4/26/2018 at 1:30pm. In that email I mentioned that the contract said I could cancel, but pay a fee of $195.00. After hearing nothing for over a week, I emailed again on 5/4/201 at 3:19pm asking for an update or some type of response. I indeed received a response the following Monday, May 7, 2018 stating that, “…no where in the contract does it say that we refund money back.”
Oh, how incorrect they are! There are 2 places on the contract that state the cancellation terms. Once on the front page. On that section it states, “If the Buyer chooses to cancel their agreement early…a cancellation notice must have been received 30 days prior to the cancellation date, and the Studio must have received a one time cancellation fee of $195.00 On the 2nd page – “Section 13 Cancellation – To cancel this agreement pursuant to any such right contained in the agreement, the Member shall notify the School of cancellation in writing, by certified mail return receipt requested. Any money to be refunded upon cancellation of the agreement shall be paid by the School within 45 days of the receipt of the notice of cancellation…” To follow their procedures, I sent a certified letter and received confirmation of that receipt. I have allowed 2 weeks for a response from the business. I have yet to received one.
I paid most of my membership with cash. I wish I had used my credit card for all of it as they will fight for me.