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iLoveKickboxing - Vancouver

1825 SE 164th Ave, Vancouver, Washington, United States, 98683-8602

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iLoveKickboxing - Vancouver Reviews (%countItem)

I notified this company in writing that I wanted to terminate my month to month membership on 12/12/19. I had not attended class in over a month and did not wish to continue paying $155 a month for a service I was not accessing.

The manager replied to my email and verified that my card would be charged one final time on 12/20/19.

I was charged again on 1/20/2020, and 2/20/2020.

I emailed again on 2/20/2020 to notify them of their error. And to request a refund.

The new manager emailed indicating that my failure to send a SECOND email in December notifying them of my desire to terminate resulted in a “stalling” of my membership termination.

The new manager indicated I would be charged again on the 20th of March.

This will result in a total of $465 in unauthorized and fraudulent charges to my account.

I hope this matter will be resolved in an ethical manner.

iLoveKickboxing - Vancouver Response • Mar 02, 2020

In response to letter ID, this situation has already been resolved. Frustratingly she felt the need to file a complaint BEFORE ever talking about her situation with us directly. Her monies have already been refunded and her account closed as per her request.Kari HOwner iLoveKickboxing.com

Customer Response • Mar 03, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

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Address: 1825 SE 164th Ave, Vancouver, Washington, United States, 98683-8602

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