I'm Board!

Review: They had an Item marked at a certain price. It was $5.00 for a Chaos Space Marine Codex. It had been marked that way since Jan. 2014. When I tried to purchase the item I was told it would be $43. When I asked why it was a different price I was told that's what it actually was being sold for. I told the employee, [redacted], that since the item was marked at that he was legally required to sell it to me for that price. He refused and informed me 'He was a lawyer for the state of Wisconsin and to take it up with the Revdex.com. I was then told to leave. He wasn't polite or anything about it. He seemingly attempted to intimidate me by stating the face he was a Lawyer for the State.98.26 Prohibited acts; penalty; injunction. (1) A person who does any of the following acts shall forfeit not less than $100 nor more than $500 for the first offense and not less than $200 nor more than $1,000 for a subsequent offense. A person who intentionally does any of the following acts shall be fined not more than $10,000 or imprisoned not more than 9 months or both: (c) Represents in any manner a false quantity or price in connection with the purchase or sale, or any advertising thereof, of any commodity, thing or serviceDesired Settlement: I just want to be able to buy the book for what it was priced at.

Business

Response:

I am writing on behalf of the complaint you received numbered: [redacted]. My name is [redacted] and I was the employee on staff at the time of this incident (7/27/14). I wanted to submit a supplementary comment alongside my manager, Mr. [redacted]'s, response. I am in full agreement with the comments made by Mr. [redacted].

I agree with the facts as submitted by the complainant for the most part, but would like to take this opportunity to offer some clarification. I was nothing but polite in my communications with the complainant. When first presented with the product in question I looked at the price and offered a joke, saying, "that doesn't seem right, does it?" He responded, "No, that's why I'm curious about it." I told him that the item in question was, in fact, $50. The complainant then asked "if [I knew] that Wisconsin Law requires [me] to sell it to [him] for $5.00." I told him that I disagreed. The complainant never purchased the item for his suggested price of $5.00 or otherwise. I never rang up the item for purchase. I then explained that If he wanted the item, I would sell it to him for $50.00 at a 20% discount, as is our policy for all Games Workshop products. The complainant was not satisfied with my response and believed that the law required me to sell the item at a price of $5.00. I explained that I was a Wisconsin licensed attorney and it was my belief that the law does not require me to sell items. It was my belief in this regard that the law instead requires me to compensate someone for a discrepancy in price after an item has been sold. I suggested that he could file a complaint with the Revdex.com if he was still unsatisfied. The complainant then left the store. I want to emphasize that at no point did I ask the complainant to leave the store. The complainant left of his own accord, and never acted in a manner that would have required his expulsion from the store.