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Image Glass

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Image Glass Reviews (1)

Review: This company was paid a $300 check deposit to prep and install a door latch. The deposit was paid approximately in August 2014. The contractor said that he would do the job and kept re-scheduling for various reasons. The last time he appeared at our location he was not prepared to do the work because he didn't have the parts. We have spoken to David - Owner / Image Glass (###-###-#### and advised him that because of his lack of follow-up we are cancelling the work. Numerous times he promised to bring the refund check by but always had an excuse that his schedule didn't allow him to get to our office as agreed. We have a mailbox that is accessible and asked that he leave the refund check in the mailbox. He has not made any attempts to Refund our payment or follow-up from our recent calls in (October).

We have also sent text on October 3 and October 6. His behavior is very disappointing and unprofessional.Desired Settlement: We want the original deposit of $300 refunded by 11/20/2014. if he is paying by check we want to make arrangements to pick the check up from his office.

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Description: Glass - Plate and Window

Address: 3600 Randolph Road, Silver Spring, Maryland, United States, 20901

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