Imation Corporation

Initial Business Response /* (1000, 5, 2015/11/20) */
We have reviewed Mr***'s case and we will send a replacement battery to him at no charge so his unit will function properlyThe unit can't be replaced as it is no longer in inventory
Initial Consumer Rebuttal /* (2000, 7,
2015/11/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I want to know when and where the replacement will be goingAfter reading many forums about the product it is a known issue with the battery and I just do not want to be back in the same boatIf the company know the items are defective and discontinued why was it still available for retail sale and not pulled? I pray that no other issues arise with this model or I will be seeking a replacement of similar from the company
Final Consumer Response /* (3000, 12, 2016/02/17) */
The battery was replaced after being denied and filing with Revdex.com now the unit is still not working
Here is my orgcompl
TDK ASpeaker battery is not taking a chargeCompany refused to replace as the item was purchased new for my birthday 10/2/by my sibling that came from Iraq to share my dayI do not have the proof of purchase because it is with him overseas protecting our countryI am so upset of the level of support from the company I just want to enjoy the unit I got from him because who know if and when I will see him again aliveI wish I could call to get the info but of course I can't Desired Settlement I want the device replaced so I can utilize it
I want the item replaced by like or similar product as the battery is not working properly to maintain charge! I called to company today to try and resolved but instead I received nothing but attitude from the guy on the phone talking about I wasn't within time frame to get a new battery and I need to send receiptand I tried to explain that the battery I have was sent by TDK as replacement but he continued to talk over me without listing to my explanation as it became so frustrating I just hung upso here we are again me filing another complaint about the same issue as previous
Again, at this point I am looking to have the item replaced as it seems the batteries for this model is pure junk

A refund has been initiated for this issue