IMPACT COUNTERTOPS

Buyer's Beware - Worst home renovation experience ever! From incorrect measurements which led to an inaccurate quote (which they didn't notify me of until after 50% had already been paid), unprofessional staff (that constantly rescheduled on me and gave me conflicting information), installers that installed two different colors of countertop, damage to existing cabinets, trash left in my kitchen, & a rude and incompetent owner that made excuses the entire time, it seemed like everything that could go wrong did! This company's unprofessionalism and incompetence led me to go without a sink and running water in my kitchen for over weeks! And once I showed them the damage to my cabinets that occurred during tear out of my old countertops, I was accused of lying and told the damage was already there and initially only offered $to compensate for the damageOnce I told them $was unacceptable they sent a "cabinet guy" out to attach a wood panel on top of the damaged cabinet instead of actually offering to fix the damageI ended up with ok countertops, a cabinet that is slightly a different color from the rest, missing cabinet trim, and extreme regret from not going with another cabinet installation companyWhile I saved a couple hundred off the final total for the trouble, that in no way fully compensates me for the time, difficulties, and additional money I spent when my kitchen was not in serviceI'm not exactly sure how they earned a star rating on google and I definitely would not recommend this company to ANYONE I know

Buyer's Beware - Worst home renovation experience ever! From incorrect measurements which led to an inaccurate quote (which they didn't notify me of until after 50% had already been paid), unprofessional staff (that constantly rescheduled on me and gave me conflicting information), installers that installed two different colors of countertop, damage to existing cabinets, trash left in my kitchen, & a rude and incompetent owner that made excuses the entire time, it seemed like everything that could go wrong did! This company's unprofessionalism and incompetence led me to go without a sink and running water in my kitchen for over weeks! And once I showed them the damage to my cabinets that occurred during tear out of my old countertops, I was accused of lying and told the damage was already there and initially only offered $to compensate for the damageOnce I told them $was unacceptable they sent a "cabinet guy" out to attach a wood panel on top of the damaged cabinet instead of actually offering to fix the damageI ended up with ok countertops, a cabinet that is slightly a different color from the rest, missing cabinet trim, and extreme regret from not going with another cabinet installation companyWhile I saved a couple hundred off the final total for the trouble, that in no way fully compensates me for the time, difficulties, and additional money I spent when my kitchen was not in serviceI'm not exactly sure how they earned a star rating on google and I definitely would not recommend this company to ANYONE I know