Imperial Marble Corp

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Imperial recently added an oem product to our line in an effort to be competitive in certain markets. We had a miscommunication in our plant which resulted in an oem product being boxed in the wrong box. We corrected this issue and have ensured our oem products are labeled correctly going...

forward. We sincerely apologize for the confusion. As an American manufacturer for over 40 years and consumers ourselves we take pride in our American made products and appreciate the support of our customers who buy American made. At Imperial, we pride ourselves on our great customer service and satisfaction. We have reached out to the customer three times and we are currently waiting for a response.   Thank you, Imperial Marble