Sign in

Imperial Window Fashions

Sharing is caring! Have something to share about Imperial Window Fashions? Use RevDex to write a review
Reviews Imperial Window Fashions

Imperial Window Fashions Reviews (3)

Review: I ORDERED SHUTTERS FOR 9 WINDOWS IN MY HOME TO [redacted] BACK IN MARCH 3, 2013. HE SAYS IT WOULD TAKE A MONTH , BUT AFTER A COUPLE WEEKS BEHIND SCHEDULE OF HIS ESTIMATED COMPLETION AND INSTALLATION OF THE SHUTTERS HE BRINGS ALL 9 PIECES OF THE SHUTTERS ON 4/20/2013 FOR OUR WINDOWS BUT WE NOTICE THAT THE KITCHEN SHUTTER WAS MADE INCORRECTLY PER OUR ORDER SHEET- 2 BIFOLD PANELS. 2 PANELS ON EACH LEFT AND RIGHTTOTAL OF 4 PANELS , BUT HE HAS PUT ONLY 2 REGULAR PANELS WITH NO BIFOLDS. AT THIS POINT I Have ALREADY PAID IN FULL, BUT HE HAS SAID HE WILL COME BACK ON THE FOLLOWING WEDNESDAY (INSTALLATION TOOK PLACE SATURDAY ) SO I SAID FINE SINE HE SAYS IT WOULD BE A QUICK FIX TO ADD THE PANELS. HE COMES BACK TO OUR HOUSE THAT WEDNESDAY AND REMOVES THE PANELS FROM THE KITCHEN WINDOW AND LEAVES BEHIND THE FRAME STILL IN THE WINDOW. I HAVE A WITNESS WHO WAS WITH ME DURING THAT TIME WHEN HE REMOVED IT. HE SAYS IT WOULD TAKE 2 WEEKS. I HAVE CALLED HIM EVERYDAY AFTER THAT TWO WEEKS TIMEFRAME. HE FINALLY RETURNED MY CALL AND SAYS HE NEEDED ADDITIONAL $300 BUT I REFUSED TO PAY EXTRA DUE TO IT WAS HIS FAULT . THE ORDER SHEET CLEARLY INDICATES 4 PANELS FOR THE KITCHEN WINDOW. HE THEN SAYS OK AND WILL WORK ON TALKING TO THE PEOPLE AT THE SHOP. A WEEK LATER I CALL HIM UP AND HE ANSWERS AND SAYS THEY WILL BE ABLE TO INSTALL ON A SATURDAY. I WAITED ALL DAY AND THEY NEVER CAME.CALLED BUT NO ANSWER. I HAD LEFT NUMEROUS VOICEMAIL MESSAGES TO [redacted] PLEADING FOR A STATUS OF OUR SHUTTER. THIS HAS BEEN VERY STRESSFUL. I ADVISE EVERYONE TO PLEASE DO NOT HIRE THIS PERSON /COMPANY TO Do YOUR WINDOW COVERINGS!Desired Settlement: I WILL TAKE THIS TO SMALL CLAIMS COURT AND DEMAND A REFUND BE MADE. NO ONE OR COMPANY SHOULD TREAT CUSTOMERS THIS WAY.

Review: This company installed several rooms on shades in our home and each time, my husband had to re-do them. They would

forget parts that go with the shades. Also his installers are very incompetent. They didn't know what they were doing. The product was fine, but they just didn't know how to install the shades. We ended up doing it ourselves, not to mention that they put holes in our walls where the shades were not suppose to go. The owner is a very difficult person to get a hold of. He never returned our calls promptly and when he did, we would ask him to bring parts of the shade that were missing. We started doing business with him in 2011 and the most recent install was on 8-13-2013, which we are missing a valance that was made incorrectly. We didn't pay for it, but we are still missing the valance. Tried calling several times, get a recording, leave a message, but have not heard from him since August 2013. We will be going to his place of business this week to see if we can get his wood people to make the valance and install it ourself. If they are not there we will have to go somewhere else to have one made.

This guy is very shady and does not know what he is doing.Desired Settlement: We would like to have this guy complete the contract by making our valance, but we cannot get a hold of him. He operates off of a cell phone, which he nevers answers We will pay for it when complete.

Review: Had a $800 contract for blinds and shutters for our house. We paid half upfront $400. 2 weeks later we called for an update on the blinds. He said that the blinds came in and delivered them and installed, but the shutters would take another couple weeks. It's been over a month and we have made numerous calls to the company and no answer. So we ended up paying $400 for (4) vinyl blinds. This guy is a sketchy character and I still can't get a hold of him.Desired Settlement: I want my money back!

Check fields!

Write a review of Imperial Window Fashions

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Imperial Window Fashions Rating

Overall satisfaction rating

Description: Shutters, Window Coverings

Address: 2471 Main St #24, Chula Vista, California, United States, 91911

Phone:

Show more...

Add contact information for Imperial Window Fashions

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated