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Import 1 Motorsport

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Import 1 Motorsport Reviews (5)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: MrW [redacted] is accurate in saying that my car was on consignment and that he asked me to maintain my insurance coverage, which I did He never asked me any details about my coverage It was MrW***'s responsibility to keep my car safe while on consignment After the fire MrW [redacted] provided me with a [redacted] claim number A month later he called me and gave me an updated claim number that he said was "specifically for my vehicle" I have received a letter from [redacted] denying my claim as MrW [redacted] did not have any insurance on consignment vehicles.If, as he states, MrW [redacted] was fully aware of his coverage, why did he twice have me contact [redacted] , when he clearly did not have coverage for my vehicle? It seems to me now to have been a stalling tactic It may turn out that the fire falls under the building owner's policy and I will recover damages for my car from their insurer If not, MrW [redacted] will be responsible If I had comprehensive coverage, I would have been paid for my car by my insurance company They would then look to recover that money from the person/business that caused the fire Regards, [redacted] **

Handwritten Response

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
Mr. W[redacted] is accurate in saying that my car was on consignment and that he asked me to maintain my insurance coverage, which I did.  He never asked me any details about my coverage.  It was Mr. W[redacted]'s responsibility to keep my car safe while on consignment.    After the fire Mr. W[redacted] provided me with a [redacted] claim number.  A month later he called me and gave me an updated claim number that he said was "specifically for my vehicle".  I have received a letter from [redacted] denying my claim as  Mr. W[redacted] did not have any insurance on consignment vehicles.If, as he states,  Mr. W[redacted] was fully aware of his coverage, why did he twice have me contact  [redacted], when he clearly did not have coverage for my vehicle?  It seems to me now to have been a stalling tactic.  It may turn out that the fire falls under the building owner's policy and I will recover damages for my car from their insurer.  If not, Mr. W[redacted] will be responsible.  If I had comprehensive coverage, I would have been paid for my car by my insurance company.  They would then look to recover that money from the person/business that caused the fire.
Regards,
[redacted]

To whom it may concern:I, Robert W[redacted], Owner of Import 1 Motorsport did offer to sell [redacted]'s 2004 [redacted] on a consignment basis,[redacted] was referred to my business by a mutual friend. As with any and all consignment based customers, they are instructed by me to maintain their own...

coverage insurance on the consigned vehicle, as they are still the rightful owner and responsible for their vehicle. The fact that [redacted] only had and maintained minimal coverage on his vehicle was not brought to my attention and was a personal choice he made, I was fully aware of my business insurance coverage by [redacted], thus the instructions to my consignment customers to maintain coverage on their vehicles.The cause and origin of the fire that destroyed the building my business is located within has been deemed electrical. [redacted] has opened a claim to [redacted] Insurance, the building owners insurance company. As owner and operator of Import 1 Motorsport I did nothing unethical or wrong and challenge [redacted]’s accusations and claims on all levels. I feel his decision to keep minimal insurance coverage on a personal asset was a choice that he made. The consequences of that choice are now evident.I have maintained perfect customer reviews for fifteen years on [redacted] under seller name "[redacted]" I have also recently been developing our [redacted] customer reviews for Import 1 Motorsport. These reviews were also perfect until [redacted]'s recent review. Point being that my past business practices have resulted in 100% customer satisfaction. I intend to continue these well-received business practices in the future.Robert W.

Review: I bought this truck on 06/04/13 and drove it off the lot. The very day next day had to return for coolant problems.Owner [redacted] did look at the truck & did do some repairs. but aiways went around the major problem. this went for 5 months until my motor was blown I called **. [redacted] he said at this point there nothing he could do for me I only had the truck for months & had to repair coolant resevoir,axle seal rear rings,parking brake slide.right side rear calibur,2 reman injectors,gasket it EGR,whole motor rebuilt & last but not least FRi. 01/24/14 front left wheel bearings & hub esamblly went bad needing to be replaced I bought this 2005 [redacted] for $17,000.00 repairs have cost me thus $9,889.88Desired Settlement: should have to pay all motor repairs because he never once tired to fix any problem with coolant system.this is why motor blew.

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Description: Auto Accessories

Address: 6773 Easton Road (611), Pipersville, Pennsylvania, United States, 18947

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