Import Marketing Solutions

I am rejecting this response because:
I still have not received my droneims, claims to have sent itFed ex claims to
have delivered itI have since filed a complaint with you guys against FedExIms hasn't responded in a couple daysBoth companies keep telling me it's the others faultThis is just crazyI could sue for emotional damages at this point, the amount of stress this has caused me is unimaginableAt this point the biggest red flag comes from the fed ex drivers statement of having left it on my doorstepHe would not have been able to leave it on my doorstepMy property is fenced, gated and lockedI also have security camera footage showing no delivery made on said dateI have asked ims to file a missing package claim with FedEx as they are the only ones that can do so, to no availGetting the run around from both companies

We have addressed this complaint with the consumer A replacement product has been sent as a resolution We apologize for any inconvenience this may have caused

This issue has been addressed with the consumer A replacement drone has been sent to resolve their complaint We apologize for any inconvenience this issue may have caused

I have contacted the customer and have discussed a resolution with him. We will be verifying the customer purchased the unit from the retailer Walmart and test a replacement drone to be shipped to the customer as a make good offer. I am currently in correspondence with the customer via email to see...

this through.