Import Repair Center

***DOCUMENT ATTACHED [redacted] ***Revdex.com HAS REDACTED THE BUSINESS RESPONSE DUE TO THE USE OF PROFANITY***We replaced an alternator because of no charging @ customers request! Had diagnosis done at different shop.Customer brought car in with bad alternator Rebuilt unit was installed Customer states "clock now doesn't work" (Had tech double check charge rate and diode condition ok) Common failure with Ford radios!Returned a week later stating "now it runs like PROFANITY!" Tech scan system for codes none found.Customer drinks at local tavern and talks PROFANITY about my shop! Have known [redacted] for plus yearsThis is how he operatesFull refund give customer!Don't you contact me again!Brady J**, Owner Import Repair

I am refunding the consumer's money via the US Postal Service

Revdex.com HAS ALTERED THE CONSUMER RESPONSE DUE TO THE USE OF PROFANITY
Complaint: ***
I am rejecting this response because: Multiple electrical problems were acquired after the car was worked on by Import repairThe clock, rear ( outside) mirrors, the engine "misses " terribly on the freeway at speeds from to mphThe clock was noticed right off the bat...his response was ok, take a good look at everything else ( me) check the car out and get back with him, and see if anything else is wrong, I did He said he was gonna get me a new stereo, then he wanted to split the cost of a stereoAfter multiple trips to the shop I said PROFANITY with clock, what about the other "major" problems acquired ? He said he did check the car out on his computer/ diagnostic , didn't see anythingI told him to drive it on the freeway , get up to speed and he'll see what I am talking abouthe started getting very angry/emotional (he has a history of that) , I told him I just want my car working properly, he asked my if I wanted my money back, I said yes , fine. He told me to come get my vehicle off his propertyI have NOT been reimbursedI am looking for a mechanic,to diagnose / fix the problems that were acquired at Import repair, get the problems fixed , aquire an Attorney, and get this issue behind me
Sincerely,
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[redacted]DOCUMENT ATTACHED[redacted]  [redacted]Revdex.com HAS REDACTED THE BUSINESS RESPONSE DUE TO THE USE OF PROFANITY[redacted]We replaced an alternator because of no charging @ customers request!  Had diagnosis done at different shop.Customer brought car in with bad alternator.  Rebuilt unit was installed....

 Customer states "clock now doesn't work".  (Had tech double check charge rate and diode condition ok).  Common failure with Ford radios!Returned a week later stating "now it runs like PROFANITY!"  Tech scan system for codes none found.Customer drinks at local tavern and talks PROFANITY about my shop!  Have known [redacted] for 40 plus years. This is how he operates. Full refund give customer!Don't you contact me again!Brady J**, Owner Import Repair

I am refunding the consumer's money via the US Postal Service.