Impressive Creations, Inc.

I was involved in a serious car accident the first of May. I suffered injuries that have taken me away from my business for the past several weeks. I will be contacting Ms. [redacted] to address her front porch repairs with in the next couple of weeks when I get back to work. Any necessary repairs will...

be scheduled at that time.Sincerely[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]