I have requested service from Ken (with Roof.net) for two recent needs One was an emergency, which he and his men responded to with the necessary expediency; the other was not as urgent but something that needed to be addressed I tell you, I am truly grateful for Ken and Roof.net, and I highly recommend himThe emergency issue was a leak that was coming from the roof vent stack pipe, which I noticed one evening during a heavy rain stormThe following day, I called Ken (and several other roofing contractors) to get the issue looked at and, of course, fixed...especially since the area was expecting heavy rains going into the weekend Given the situation, I needed a company who could come out quickly, accurately diagnose, and repair the issue Ken was able to do all of that He came out to my house the same day I called and did so within hours of my phone call He listened to my concern, did the inspection, and informed me of what the problem was and how he would go about fixing itLater that evening, Ken sent me a written contract of the work to be performed, the cost, and warranty details Having more questions about what the details of the work meant, I called KenHe took my call, patiently answered multiple questions, explained the details, and he put me on the schedule for the following day His guys did the roof repair (in cold, drizzling weather conditions) and were very pleasant They even answered questions I had about the job itself Well, the heavy rains that were anticipated that weekend didn't happen, but within a matter of weeks, I finally got my first heavy rain since the repair, and I am so pleased to report that the leak previously experienced did not happen!!! During that first encounter, I had expressed to Ken my desire to have my rusted vent stack pipe painted He said it could be done but that the rainy weather would first need to clear up; otherwise, the paint would wash away I told him I'd be in touch and would contact him at a later point Well, within a matter of a couple of weeks, I reached out to Ken, and he and I began making arrangements for the second jobThe turn-around time for the second job was just as quick as it was with the emergency situation and the work itself was just as spectacular...it was beyond fantastic!! Ken's men sanded and painted my vent stack pipe, but honestly, it's as though they transformed my old, rusted vent stack pipe into a clean, smooth-finished work of art The work looks totally professional grade, and I am so pleased about that!! I can't thank Ken, his men, and Roof.net enough for being so responsive to both of my needs--emergent or not--their work, expertise, knowledge, and professionalism!! I'm so glad I've found a company I feel I can trust to do important work at my house
Roof Net is the only Roofing Company willing to come and help on a weekend for a roof leakWe called our Roofer but he did not feel like coming on SaturdayWe contacted other companies without successRoof Net came on Saturday after the rain stopped to evaluate the situation and came back on Sunday to repair the roofWith all the rain we got, our bedroom would have been more damaged without the help of Roof NetThank you B***-L [redacted] Family
Very satisfied Received an estimate promptly, work completed next day, and workers were very professional Owner very engaged and took personal interest in how his company had done
I called Ken first thing in the morning to have him assess leaky windows and he was at my place less than hours later He assessed where the water was coming from, the size of the moisture field behind the wall and ceiling, and gave me recommendations on how to solve the problem myself or with a handyman as his crews were booked for the next couple of weeks He was helpful and instructive We will definitely recommend him to neighbors
I have requested service from Ken (with Roof.net) for two recent needs One was an emergency, which he and his men responded to with the necessary expediency; the other was not as urgent but something that needed to be addressed I tell you, I am truly grateful for Ken and Roof.net, and I highly recommend himThe emergency issue was a leak that was coming from the roof vent stack pipe, which I noticed one evening during a heavy rain stormThe following day, I called Ken (and several other roofing contractors) to get the issue looked at and, of course, fixed...especially since the area was expecting heavy rains going into the weekend Given the situation, I needed a company who could come out quickly, accurately diagnose, and repair the issue Ken was able to do all of that He came out to my house the same day I called and did so within hours of my phone call He listened to my concern, did the inspection, and informed me of what the problem was and how he would go about fixing itLater that evening, Ken sent me a written contract of the work to be performed, the cost, and warranty details Having more questions about what the details of the work meant, I called KenHe took my call, patiently answered multiple questions, explained the details, and he put me on the schedule for the following day His guys did the roof repair (in cold, drizzling weather conditions) and were very pleasant They even answered questions I had about the job itself Well, the heavy rains that were anticipated that weekend didn't happen, but within a matter of weeks, I finally got my first heavy rain since the repair, and I am so pleased to report that the leak previously experienced did not happen!!! During that first encounter, I had expressed to Ken my desire to have my rusted vent stack pipe painted He said it could be done but that the rainy weather would first need to clear up; otherwise, the paint would wash away I told him I'd be in touch and would contact him at a later point Well, within a matter of a couple of weeks, I reached out to Ken, and he and I began making arrangements for the second jobThe turn-around time for the second job was just as quick as it was with the emergency situation and the work itself was just as spectacular...it was beyond fantastic!! Ken's men sanded and painted my vent stack pipe, but honestly, it's as though they transformed my old, rusted vent stack pipe into a clean, smooth-finished work of art The work looks totally professional grade, and I am so pleased about that!! I can't thank Ken, his men, and Roof.net enough for being so responsive to both of my needs--emergent or not--their work, expertise, knowledge, and professionalism!! I'm so glad I've found a company I feel I can trust to do important work at my house
Roof Net is the only Roofing Company willing to come and help on a weekend for a roof leakWe called our Roofer but he did not feel like coming on SaturdayWe contacted other companies without successRoof Net came on Saturday after the rain stopped to evaluate the situation and came back on Sunday to repair the roofWith all the rain we got, our bedroom would have been more damaged without the help of Roof NetThank you B***-L [redacted] Family
Very satisfied Received an estimate promptly, work completed next day, and workers were very professional Owner very engaged and took personal interest in how his company had done
I called Ken first thing in the morning to have him assess leaky windows and he was at my place less than hours later He assessed where the water was coming from, the size of the moisture field behind the wall and ceiling, and gave me recommendations on how to solve the problem myself or with a handyman as his crews were booked for the next couple of weeks He was helpful and instructive We will definitely recommend him to neighbors