In Step Dance Studio

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We have reached out to the location where the item was purchased and notified them that we will be replacing the product.? A Customer Care rep from my company has also notified the consumer.?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

We have reached out to the location where the item was purchased and notified them that we will be replacing the product. A Customer Care rep from my company has also notified the consumer.

The product in which Ms*** purchased is a returnable item, subject to a restocking fee; however, it must be returned in the original packaging. The product consists of pre-packaged imported items (frame and casters) and assembled items (reversible board) which are combined in one box when
ordered We do not have a way to repackage the imported product therefore the product would not be available for re-sale In order to resolve this complaint, we are willing to have Ms*** package as best she can and return the product to us. She will be responsible for return freight and a 25% restocking fee. I understand this was agreeable when she was dealing directly with the company she purchased from, Today’s Classroom. Thank you for allowing us an opportunity to respond to her concerns. I look forward to hearing how we can proceed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***